Lauren Posted May 9, 2019 Posted May 9, 2019 Here are a list of tutorials to help you with all of the different features on Tapestry. If you have a relative account, the best place to go for help using Tapestry is here. Alternatively you can speak to a manager at your child's setting. Setting up Tapestry (managers only) How to create a trial How to convert your trial account Setting up your term dates/assessment periods Controlling which assessment frameworks are enabled on your account Adding and updating your Tapestry contact details Adding children individually Adding staff members individually Creating a CSV (spreadsheet) file for adding children and staff Adding children in bulk via CSV (spreadsheet) file Adding staff in bulk via CSV (spreadsheet) file Setting user permissions for staff Enabling memos Setting default notification preferences for staff Setting a password policy Linking key children to staff Restricting staff to only see their key children Setting your page filter defaults to only show your key children Adding groups Customising your account Which device to use with the Tapestry appGetting Started with Tapestry The difference between the browser version of Tapestry and the App Changing your PIN, password, and email address from the browser Setting your own notification preferences Adding an observation Adding a group observation and splitting it How to delete and restore observations All About MeReports Adding and editing a report Setting staff user permissions for reports Setting relative user permissions for reports Exporting reports to PDF Deleting and restoring reports Creating a Montessori Report Creating an EYLF Report Creating a VEYLDF ReportMontessori Using the Montessori Framework Montessori Activities Overview Screen Montessori Summative assessment screen Using the Montessori Framework on the app (iOS)EYLF Setting up and using the EYLF framework EYLF Summative Assessment screens EYLF Indicator Screens EYLF Assessment Count Screens EYLF Progress ScreenVEYLDF Setting up and using the VEYLDF framework VEYLDF Summative Assessment Screens VEYLDF Indicator Screens VEYLDF Assessment Count Screens VEYLDF Progress ScreenDevelopmental Milestones Setting up and using the Developmental Milestones Developmental Milestones Summative Assessment Screens Developmental Milestones Progress Tracker ScreensCherry Garden Setting up and using Cherry Garden How Cherry Garden scores are calculated Setting Cherry Garden Targets Cherry Garden Baseline Assessment Screen Cherry Garden Individual Statement Screen Cherry Garden Strand Scores Screen Cherry Garden: Term Progress Screen Cherry Garden: Target Progress Screen Cherry Garden: Orchard ScreenThe International Early Years Curriculum Setting up and using the IEYCCare Diary Setting up the Care Diary How to use the Care Diary features How to add an accident form on the Care Diary How to bulk export accident forms How to use the Comments tool in the Care DiaryReflections How to enable Reflections on your account Setting up Tag sets Setting user permissions for Reflections Adding Reflections Restricted Reflections Viewing Reflections by Tag Reflections - Tag Counts Summary screen Reflections - Reflection Count screens Reflections - Staff Activity Screen Reflections - Relative Activity Screen Documents Setting up the Documents Feature How to use the Documents feature How to Delete Folders and Files from the Documents FeatureGeneral Use Beginning a new academic year to-do list How to switch between staff accounts Name Labels Tagging Memos Downloading journals to PDFs for staff and relatives Viewing changes that have been made to your account ('History') Tapestry email log Reactivating an inactive/deleted child Reactivating an inactive/deleted staff member Reactivating an inactive/deleted relative Using the page filters Retrying a user's activation Resubscribing Unsubscribed Users Fixing Duplicate Accounts User Statuses explained Staff Observation Count screen Relative Activity screen How to bulk export observations for moderation purposesSetting up Relatives (managers only) Setting up relatives video Adding relatives individually Creating a CSV file (spreadsheet) for adding relatives Adding relatives in bulk via CSV (spreadsheet) file Linking relatives to children Setting user permissions for relatives Setting a password policy Setting default notification preferences for relatives Allowing relatives to export media from observations Managing received relatives from a child transferEnd of the Year Downloading journals to PDFs for staff and relatives How to bulk export observations How to bulk export of pictures and videos from observations Allowing staff and relatives to export media from observations Transferring children between Tapestry packages Deactivating children Deleting children Deactivating staff members Deleting staff members Deactivating relatives Deleting relativesApp Which device to use with the Tapestry app Changing your email, password and PIN on the original version of the app Restarting the App Extending your login time on Android devices Extending your login time on Apple devices What to do if the videos you are taking through Tapestry aren't recording soundNew iOS App New iOS app walk-through Enabling and using the offline mode on the new iOS app Enabling and using push notifications on the new iOS app How to change your email, password and PIN on the new iOS app Enabling Face ID or Touch ID on the new iOS App What to do if a user isn't receiving push notificationsNew Android App New Android app walk-through Enabling and using the offline mode on the beta Android app Enabling and using push notifications on the new Android app How to change your email, password and PIN on the new Android app How to set up fingerprint unlocking on the new Android app What to do if a user isn't receiving push notificationsTroubleshooting and Tips Finding/restoring inactive or deleted children How to merge duplicate child accounts Tapestry password setting advice Having more than one account Why you might be getting logged out repeatedly Can't add relative as it says "This email address is already in use" Troubleshooting for relative logging in issues Troubleshooting for staff member logging in issues Unlocking locked accounts Not receiving email notifications Transfer notifications explanations What to do when you are a manager/headteacher leaving your setting How to upload large videos Setting up iPad/iOS parental controls What to do if a user isn't receiving push notificationsYour billing account Your billing account page explained Converting a trial account Buying a new Tapestry package How to renew your account/pay an invoice Increasing or decreasing your Tapestry package size Adding funds to your accountData Protection Subject Access Request We entered the wrong email address into Tapestry, giving a stranger access Someone says they can see observations relating to a child that they should not be able to see What to do if someone has had their email account hacked or stolen Someone appears to be using someone else's account The laptop, phone or tablet someone uses to access Tapestry has been lost or stolen How to delete the personal data on your Tapestry account How to deal with a request to restrict processing If you can't find the answer to your query here, you can contact our customer support team by emailing support@tapestryjournal.com.au
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