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If you're brand new to Tapestry and are looking for help on how to create a Tapestry account and what to do when you first login, take a look at one of these:


Starting with Tapestry (Written)

Starting with Tapestry for EYFS (video playlist)

Starting with Tapestry for Key Stage 1 & 2 (video)


For those of you who already have an account and are looking for something more than the very first things you do when you login, take a look through the list of tutorials below. They will take you through all of the functions available on Tapestry. Many of them require manager access but if you've been set up as a full account staff member or PIN only staff member you may still find these useful, especially those under the headings
'Getting Started with Tapestry' and 'General Use'.

We have now also begun adding video tutorials to our YouTube Channel here

If you have a relative account, the best place to go for help using Tapestry is here. Alternatively you can speak to a manager at your child's setting.



Setting up Tapestry (managers only)

  1. Starting with Tapestry for EYFS (video)
  2. Starting with Tapestry for Key Stage 1 & 2 (video)
  3. How to purchase and set up a new Tapestry account
  4. Setting up your term dates/assessment periods
  5. Controlling which assessment frameworks are enabled on your account
  6. Enabling flags
  7. Bespoke flags - adding and editing flag sets
  8. Bespoke flags - draft flags
  9. Setting up EYFS 2021
  10. Enabling and disabling Birth to Five Matters flags and reference materials
  11. Setting up CoETL 2021
  12. Setting up the KS1 and KS2 assessment sections 
  13. Setting up and using the SEND framework
  14. Setting up and using the Cherry Garden framework
  15. Setting up the Cherry Garden Bridging framework
  16. Setting up and using the Pre-Key Stage 1 and 2 framework
  17. Setting up and using the IEYC framework
  18. Setting up and using the Australian EYLF framework 
  19. Setting up and using the Australian VEYLDF framework
  20. Setting up and using the Australian Developmental Milestones
  21. Adding your Tapestry contact details
  22. Adding children individually
  23. Activating children that are enrolling
  24. Child Status FAQs
  25. Adding profile photos for children
  26. Setting user permissions for children
  27. Adding staff members individually
  28. Creating a CSV (spreadsheet) file for adding children and staff
  29. Importing children from SIMS
  30. Adding children in bulk via CSV (spreadsheet) file
  31. Adding staff in bulk via CSV (spreadsheet) file
  32. How to change a staff user type
  33. Setting user permissions for staff
  34. Setting default notification preferences for staff
  35. Setting a password policy
  36. Linking key children to staff
  37. Restricting staff to only see their key children
  38. Setting your page filter defaults to only show your key children
  39. Adding groups
  40. Enabling memos
  41. Customising your account
  42. Which device to use with the Tapestry app

    Getting Started with Tapestry
  43. The difference between the browser version of Tapestry and the App
  44. Changing your PIN, password, and email address from the browser
  45. Setting your own notification preferences
  46. How to manage your newsletter preferences
  47. Adding an observation
  48. Adding a group observation and splitting it
  49. Observation Statuses
  50. How to delete and restore observations
  51. Scheduling posts
  52. Using the new EYFS 2021 framework
  53. Setting Key Stage Maintained Achievement Points for children
  54. Assessing with the KS1 and KS2 frameworks
  55. Baseline assessment (Cherry Garden)
  56. Setting Targets (Cherry Garden)
  57. How Cherry Garden scores are calculated
  58. All About Me

    Bespoke Frameworks
  59. Bespoke Frameworks: Creating a CSV
  60. Bespoke Frameworks: Uploading your CSV file
  61. Bespoke Frameworks: Scales, Details & Components
  62. Bespoke Frameworks: Editing a framework
  63. Bespoke Frameworks: Deleting a framework
  64. Bespoke Frameworks: Draft Bespoke Frameworks
  65. Bespoke Frameworks: Thoroughness Screens

  66. Booking: How to set up the booking system on your account
  67. Booking: How to navigate the booking system
  68. Booking: How to set up your sessions
  69. Booking: Setting/changing your opening hours
  70. Booking: Creating, editing and deleting your rooms
  71. Booking: Assigning/moving children between rooms
  72. Booking: Adding/editing your closures & school holidays
  73. Booking: Setting a regular schedule for a child
  74. Booking: Adding an extra booking or planned absence for a child
  75. Booking: Daily & weekly room views
  76. Booking: Printing a register
  77. Booking: Exporting data

    Child Login
  78. Enabling and setting up Child Login
  79. Setting up login pages for groups of children
  80. Generating/resetting passwords for children
  81. How to use the Child Login feature
  82. Child password setting advice
  83. Setting user permissions for children
  84. Enabling a group login page on other computers
  85. Editing a group login page
  86. Setting up and removing home access to Child Login
  87. What to do if you can't see a child or group on the Child Login page
  88. How to delete or remove access to group login pages
  89. Tutorials for children

  90. How to log in to Tapestry CPD
  91. Using Tapestry CPD
  92. How to enrol onto a course
  93. How to unsubscribe or change CPD email preferences
  94. How to change your linked Tapestry account

  95. Using the Montessori Framework
  96. Linking the EYFS to your Montessori assessments
  97. Linking Montessori activities to EYLF outcomes
  98. Using the Montessori Framework on the app (iOS)

  99. Setting up Reflections
  100. Adding a Reflection
  101. Viewing a Reflection
  102. Updating a Reflection

    Reflections if you have the Australian account 
    (This is only applicable to you if you are based in Australia)
  103. How to enable Reflections on your account (Australian Services only)
  104. Setting up Tag sets  (Australian Services only)
  105. Setting user permissions for Reflections  (Australian Services only)
  106. Adding Reflections  (Australian Services only)
  107. Restricted Reflections  (Australian Services only)
  108. Viewing Reflections by Tag  (Australian Services only)
  109. Tag Counts Summary screen  (Australian Services only)
  110. Reflection Count screens  (Australian Services only)
  111. Staff Activity Screen  (Australian Services only)
  112. Relative Activity Screen   (Australian Services only)

  113. Setting up 'Activities'
  114. Tapestry's Activity Catalogue
  115. Your Activities Collection
  116. Adding activities to your activities collection
  117. Planned Activities

    Care Diary
  118. Setting up the Care Diary
  119. How to use the Care Diary features
  120. How to add an accident form on the Care Diary
  121. How to bulk export accident forms
  122. Accident Tracking
  123. How to use the Comments tool in the Care Diary

  124. How to enable the Accidents Feature
  125. Adding an Accident Form from the Accidents Feature
  126. How to bulk export accident forms
  127. Using the Comments Tool in the Accidents Feature
  128. Accident Tracking

  129. Setting up the Documents Feature
  130. How to use the Documents feature
  131. How to Delete Folders and Files from the Documents Feature

  132. Adding and editing a report
  133. Setting staff user permissions for reports
  134. Setting relative user permissions for reports
  135. Exporting reports to PDF
  136. Deleting and restoring reports
  137. Creating an EYFS 2021 report
  138. Creating a EYFS 2021 Two Year Check Report
  139. Creating a SEND Report
  140. Creating a Key Stage Report
  141. Creating a Montessori Report
  142. Creating an EYLF Report
  143. Creating a VEYLDF Report

    General Use
  144. Beginning a new academic year to-do list
  145. Updating your Tapestry contact details
  146. How to switch between staff accounts
  147. Using Flags
  148. Name Labels
  149. Hashtags
  150. Memos
  151. Scheduling posts
  152. How to reply to an observation with an observation
  153. Linking when adding or editing a post
  154. Downloading journals to PDFs for staff and relatives
  155. Viewing changes that have been made to your account ('History')
  156. Tapestry email log
  157. Exporting data into SIMS
  158. Reactivating an inactive/deleted child
  159. Reactivating an inactive/deleted staff member
  160. Reactivating an inactive/deleted relative
  161. Using the page filters
  162. Retrying a user's activation
  163. Resubscribing Unsubscribed Users
  164. Fixing Duplicate Accounts
  165. User Status
  166. Logging into the FSF using your Tapestry details
  167. EYFS 2017-20 tutorials

    Setting up Relatives (managers only)
  168. Setting up relatives video
  169. Adding relatives individually
  170. Creating a CSV file (spreadsheet) for adding relatives
  171. Adding relatives in bulk via CSV (spreadsheet) file
  172. Linking relatives to children
  173. Setting user permissions for relatives
  174. Setting a password policy
  175. Setting default notification preferences for relatives
  176. Allowing relatives to export media from observations
  177. Managing received relatives from a child transfer

  178. Staff Observation Count screen
  179. Relative Activity screen
  180. How to bulk export observations for moderation purposes
  181. EYFS 2021 - Areas of Concern (Guided View)
  182. EYFS 2021 - Areas of Concern (Group View)
  183. EYFS 2021 - Thoroughness Screens
  184. EYFS 2021 - How to see the number of observations for children
  185. SEND: Summative assessment screen
  186. SEND: Statements screen
  187. Cherry Garden: Orchard
  188. Cherry Garden: Individual Statement Screen
  189. Cherry Garden: Strand Scores
  190. Cherry Garden: Term Progress
  191. Cherry Garden: Target Progress
  192. Cherry Garden Bridging Framework: Best Fit
  193. Pre-Key Stage 1/2 Statements Screens
  194. KS1 and KS2 summative assessment data
  195. KS1/KS2 Analysis – Attainment screen
  196. KS1/KS2 Analysis - Achievement Screen
  197. KS1/KS2 Analysis - Absence screen
  198. KS1/KS2 Analysis - Coverage screen
  199. Montessori Activities Overview Screen
  200. Montessori Summative assessment screen
  201. Montessori Assessment Count screen
  202. Australian EYLF Summative Assessment screens
  203. Australian EYLF Indicator Screens
  204. Australian EYLF Assessment Count Screens
  205. Australian EYLF Progress Screen
  206. Australian VEYLDF Summative Assessment Screens
  207. Australian VEYLDF Indicator Screens
  208. Australian VEYLDF Assessment Count Screens
  209. Australian VEYLDF Progress Screen
  210. Australian Developmental Milestones Summative Assessment Screens
  211. Australian Developmental Milestones Progress Tracker Screens
  212. Leuven Analysis Screens

    End of the Year
  213. Downloading journals to PDFs for staff and relatives
  214. How to bulk export observations
  215. How to bulk export pictures and videos from observations
  216. Allowing staff and relatives to export media from observations
  217. Transferring children between Tapestry packages
  218. Deactivating children
  219. Deleting children
  220. Activating children that are enrolling
  221. Deactivating staff members
  222. Deleting staff members
  223. Deactivating relatives
  224. Deleting relatives
  225. EYFSP ELG 2021 Submission
  226. EYFSP ELG 2021 - GLD screen
  227. Exporting data into SIMS
  228. EYFS - 6 things to do at the end of term
  229. Key Stage - 5 things to do at the end of term

  230. Which device to use with the Tapestry app
  231. Restarting the App
  232. Extending your login time on Android devices
  233. Extending your login time on Apple devices
  234. What to do if the videos you are taking through Tapestry aren't recording sound

    iOS App
  235. iOS app walk-through
  236. How to add an observation on the app - iOS
  237. How to add flags on the iOS App
  238. How to switch school/nursery/childminder on the iOS app
  239. Enabling and using the offline mode on the iOS app
  240. Enabling and using push notifications on the iOS app
  241. How to change your email, password and PIN on the iOS app
  242. Enabling Face ID or Touch ID on the iOS App
  243. What to do if a user isn't receiving push notifications

    Android App
  244. Android app walk-through
  245. How to add an observation on the Android app
  246. How to add flags on the Android App
  247. Editing an observation on Android app
  248. Deleting/changing the status an observation on the Android app
  249. Draft observations on the Android app
  250. Replying to an observation with an observation on the Android app
  251. Adding Care Diary entries on the Android app
  252. Adding an accident on the Android app
  253. Draft Care Diary entries on the Android app
  254. Adding Care Diary comments on the Android app
  255. Viewing, editing and deleting an entry on the Android app
  256. How to switch user on the Android app
  257. How to switch school/nursery/childminder on the Android app
  258. Enabling and using the offline mode on the Android app
  259. Enabling and using push notifications on the Android app
  260. How to change your email, password and PIN on the Android app
  261. How to set up fingerprint unlocking on the Android app
  262. What to do if a user isn't receiving push notifications

    Troubleshooting and Tips
  263. Finding/restoring inactive or deleted children
  264. How to merge duplicate child accounts
  265. Tapestry password setting advice
  266. Having more than one account
  267. Why you might be getting logged out repeatedly
  268. Can't add relative as it says "This email address is already in use"
  269. Troubleshooting for relative logging in issues
  270. Troubleshooting for staff member logging in issues
  271. Unlocking locked accounts
  272. Not receiving email notifications
  273. Transfer notifications explanations
  274. What to do when you are a manager/headteacher leaving your setting
  275. How to upload large videos
  276. Setting up iPad/iOS parental controls
  277. What to do if a user isn't receiving push notifications

    Managing your Tapestry and FSF subscriptions
  278. Converting a trial account
  279. How to renew your account/pay an invoice
  280. Increasing your Tapestry package size
  281. Your invoice explained
  282. How to add a PO number to your invoice
  283. How to add an alternative FSF contact
  284. How to change your FSF email address
  285. How to update your address/contact details
  286. Settling an invoice through the FSF
  287. Logging into FSF using your Tapestry details

    Data Protection 
  288. Subject Access Request
  289. We entered the wrong email address into Tapestry, giving a stranger access
  290. Someone says they can see observations relating to a child that they should not be able to see
  291. What to do if someone has had their email account hacked or stolen
  292. Someone appears to be using someone else's account
  293. The laptop, phone or tablet someone uses to access Tapestry has been lost or stolen
  294. How to delete the personal data on your Tapestry account
  295. How to deal with a request to restrict processing


If you can't find the answer to your query here, you can contact our customer support team by emailing tapestry.support@eyfs.info


If you're looking for resources such as downloadable copies of parent guides, permission slip templates, or ideas of things to consider in terms of safeguarding and Tapestry please take a look in our resources section. You will need to choose a subcategory from the left hand side. Please note - you will have to be logged into your Foundation Stage Forum user account in order to view and download them.

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