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Tutorials Contents Page for Relatives


Lauren
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These tutorials are for people who have been set up as relatives on Tapestry accounts. Hopefully they will answer some of the questions you have about Tapestry and help you to get used to the system.

If you do need any further assistance please contact your child's setting (nursery/school/childminder). Tapestry customer services do not have access to relative accounts so any account issues will need to be dealt with through a manager for the Tapestry account where you have been set up.


You can find an introductory video playlist on our YouTube channel here.

        Browser

  1. Introductory walk through of the browser version
  2. Setting up your account
  3. How to change your email address/password
  4. How to set notification preferences
  5. Why photos aren't showing up
  6. Adding an observation
  7. How to reply to an observation with an observation
  8. Deleting an observation or comment
  9. Viewing and commenting on a report
  10. How to download learning journals and media
  11. Using the Child Login
  12. Viewing memos
  13. Accessing documents
  14. Using the Care Diary
  15. Sending and receiving comments within the Care Diary
  16. Activities
  17. Accessing your child's About Me
  18. How to use the Cherry Garden Orchard
  19. Login troubleshooting

    iOS App
  20. New iOS App Walkthrough
  21. How to enable push notifications on the new iOS app
  22. How to enable the offline mode on the new iOS app
  23. How to change your email, password and PIN on the new iOS app
  24. How to switch school/nursery/childminder on the iOS app

    Android app
  25. Android App Parent Walkthrough
  26. How to enable push notifications on the Android app
  27. How to enable the offline mode on the Android app
  28. How to change your email, password and PIN on the Android app
  29. How to switch school/nursery/childminder on the new Android app
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