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How to reply to an observation with an observation


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It is possible to reply to observations with another observation. This can be helpful if you would like to add a more in-depth reply than would be possible in a comment (for example if you wanted to include media) or would like to quickly add an observation that is linked to the one you are replying to.

We'll look at how to reply to observations with an observation first. To skip ahead to how to enable this for relatives, click here.

To do this you will need to go to the main observations list (1) and click to access an observation (2).




If you then scroll down to the bottom of the observation you will see the option to reply with an observation.




Clicking this will allow you to add a new observation. If you scroll down you will see that the new observation has automatically been linked to the one you selecting to reply to.




You can also allow relatives to reply to observations with their own observations.

In order to do this you will need to set two user permissions to 'permitted', the permission for relatives to 'Add observations', and to 'Manually add & edit links between pages'. Please note that only managers on Tapestry will be able to do this.

You can do this by going to the Control Panel (1) > User Permissions (2) > Relatives (3). The option to 'Add observations will appear under the 'Observations' (4) heading and the option to 'Manually add & edit links between pages' will appear under the 'Page Links' (5) heading.




If these options aren't permitted you will just need to click 'Edit' (1) to the right of them then set the default permission to permitted (2), or set individual permissions for relatives if you would prefer (3), then click save (4).





You can also find our tutorial on setting your user permission for relatives here.



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