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#1 Lauren


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Posted 09 August 2016 - 03:30 PM

These tutorials take you through all of the functions available on Tapestry. Many of them require manager access but if you've been set up as a full account staff member or PIN only staff member you may still find these useful, especially those under the heading General Use.

If you have a relative account, the best place to go for help using Tapestry is here. Alternatively you can speak to a manager at your child's setting.       




  1. Setting a password policy
  2. Changing term dates
  3. Configuring Tapestry for Analysis
  4. Notification preferences
  5. Controlling which assessment pickers are available
  6. Changing themes and fonts
  7. Making reports visible to staff
  8. Changing between viewing all children and key children
  9. Unsubscribing from our mailing list
  10. Updating your Tapestry contact details

    Starting Up
  11. Starting with Tapestry
  12. Starting with Tapestry Video
  13. Changing your PIN, password, and email address
  14. Adding a child
  15. Adding a relative
  16. Linking relatives to children
  17. Setting Permissions for Relatives
  18. Creating a CSV file
  19. Adding children, relatives and staff via CSV file
  20. Adding a staff member
  21. Adding key children to staff
  22. Adding groups
  23. All About Me
  24. Baseline assessments
  25. Converting a trial account
  26. Your Invoice Explained

    General Use
  27. Switching accounts
  28. Adding an observation
  29. How to delete and restore observations
  30. Adding a group observation and managing what relatives can see and do on them
  31. Exporting media from observations
  32. Creating a report or two year progress check
  33. Next steps and next obs
  34. Downloading journals to PDF
  35. Reactivating a inactive/deleted child
  36. Viewing changes that have been made to your account ('Events') 
  37. Adding more children to your Tapestry account
  38. Tapestry email log
  39. Individual user permissions

    Tracking children's progress
  40. Snapshots - attainment by period
  41. Snapshots - when and what are the highest/lowest summative assessments
  42. Snapshots - when and what what were the earliest/latest summative assessments
  43. Snapshots - age band tracker
  44. Snapshots - statement screen
  45. How figures in the analysis section are calculated
  46. How to see how much progress an individual child is making
  47. How to see the attainment for an individual child
  48. Analysis Brief
  49. Analysis Full

    End of Year
  50. Deactivating or deleting children
  51. Deactivating a member of staff
  52. Deleting a member of staff
  53. Deactivating a relative
  54. Deleting a relative
  55. Downloading journals to PDF
  56. Exporting media from observations
  57. Transferring a child to a new Tapestry package
  58. How to renew your account/pay an invoice
  59. Your Invoice Explained

  60. Restarting the App
  61. Changing your password and PIN 
  62. Extending your login time on Android devices
  63. Extending your login time on Apple devices

    Tutorials for Parents
  64. Introductory walk through of the browser version
  65. Guide for using the iOS app 
  66. Guide for using the Android app
  67. How to change your email address/password
  68. How to set notification preferences
  69. Why photos aren't showing up
  70. Deleting an observation or comment
  71. Viewing and commenting on a report
  72. Downloading your child's journal as a PDF

    Tapestry Troubleshooting and Tips
  73. Accessing multiple tapestry accounts using the app
  74. How to upload large videos
  75. Unlocking locked accounts
  76. How to merge two profiles (if a child has been added twice) 
  77. Reactivating an inactive/deleted child
  78. What to do if the videos you are taking through Tapestry aren't recording sound
  79. Why you might be getting logged out repeatedly
  80. Tapestry password setting advice
  81. How to add an alternative FSF contact
  82. Can't add relative as it says "This email address is already in use"
  83. Not receiving email notifications
  84. Troubleshooting for relative logging in issues
  85. Staff member can't login to Tapestry
  86. Transfer notifications explanations



If you can't find the answer to your query here, you can contact our customer support team by emailing ofni.sfye@troppus.yrtsepat

Best wishes,


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