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#1 Lauren


    Feet firmly under the table!

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Posted 09 August 2016 - 03:30 PM

These tutorials take you through all of the functions available on Tapestry. Many of them require manager access but if you've been set up as a full account staff member or PIN only staff member you may still find these useful, especially those under the heading General Use.

If you have a relative account, the best place to go for help using Tapestry is here. Alternatively you can speak to a manager at your child's setting.       




  1. Setting a password policy
  2. Changing term dates
  3. Configuring Tapestry for Analysis
  4. Notification preferences
  5. Controlling which assessment pickers are available
  6. Changing themes and fonts
  7. Making reports visible to staff
  8. Changing between viewing all children and key children
  9. Unsubscribing from our mailing list
  10. Updating your Tapestry contact details

    Starting Up
  11. Starting with Tapestry
  12. Starting with Tapestry Video
  13. Changing your PIN, password, and email address
  14. Adding a child
  15. Adding a relative
  16. Linking relatives to children
  17. Creating a CSV file
  18. Adding children, relatives and staff via CSV file
  19. Adding a staff member
  20. Adding key children to staff
  21. Adding groups
  22. All About Me
  23. Baseline assessments
  24. Converting a trial account
  25. Your Invoice Explained

    General Use
  26. Switching accounts
  27. Adding an observation
  28. How to delete and restore observations
  29. Adding a group observation and managing what relatives can see and do on them
  30. Exporting media from observations
  31. Creating a report or two year progress check
  32. Next steps and next obs
  33. Downloading journals to PDF
  34. Reactivating a inactive/deleted child
  35. Viewing changes that have been made to your account ('Events') 
  36. Snapshots - attainment by period
  37. Snapshots - when and what are the highest/lowest summative assessments
  38. Snapshots - when and what what were the earliest/latest summative assessments
  39. Snapshots - age band tracker
  40. Snapshots - statement screen
  41. How figures in the analysis section are calculated
  42. How to see how much progress an individual child is making
  43. Analysis Brief
  44. Analysis Full
  45. Increasing your Tapestry package size
  46. Tapestry Email Log

    End of Year
  47. Deactivating or deleting children
  48. Deactivating or deleting a member of staff
  49. Deactivating or deleting a relative
  50. Downloading journals to PDF
  51. Exporting media from observations
  52. Transferring a child to a new Tapestry package
  53. How to renew your account/pay an invoice
  54. Your Invoice Explained

  55. Restarting the App
  56. Changing your password and PIN 
  57. Extending your login time on Android devices
  58. Extending your login time on Apple devices

    Tutorials for Parents
  59. Introductory walk through of the browser version
  60. Guide for using the iOS app 
  61. Guide for using the Android app
  62. How to change your email address/password
  63. How to set notification preferences
  64. Why photos aren't showing up
  65. Deleting an observation or comment
  66. Viewing and commenting on a report
  67. Downloading your child's journal as a PDF

    Tapestry Troubleshooting and Tips
  68. Accessing multiple tapestry accounts using the app
  69. How to upload large videos
  70. Unlocking locked accounts
  71. How to merge two profiles (if a child has been added twice) 
  72. Reactivating an inactive/deleted child
  73. What to do if the videos you are taking through Tapestry aren't recording sound
  74. Why you might be getting logged out repeatedly
  75. Tapestry password setting advice
  76. How to add an alternative FSF contact
  77. Can't add relative as it says "This email address is already in use"
  78. Not receiving email notifications
  79. Troubleshooting for relative logging in issues




If you can't find the answer to your query here, you can contact our customer support team by emailing ofni.sfye@troppus.yrtsepat

Best wishes,


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