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#1 Lauren


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Posted 09 August 2016 - 03:30 PM

These tutorials take you through all of the functions available on Tapestry. Many of them require manager access but if you've been set up as a full account staff member or PIN only staff member you may still find these useful, especially those under the heading General Use.

If you have a relative account, the best place to go for help using Tapestry is here. Alternatively you can speak to a manager at your child's setting.       




  1. Setting a password policy
  2. Changing term dates
  3. Configuring Tapestry for Analysis
  4. Notification preferences
  5. Controlling which assessment pickers are available
  6. Changing themes and fonts
  7. Making reports visible to staff
  8. Changing between viewing all children and key children
  9. Unsubscribing from our mailing list
  10. Updating your Tapestry contact details

    Starting Up
  11. Starting with Tapestry
  12. Starting with Tapestry Video
  13. Changing your PIN, password, and email address
  14. Adding a child
  15. Adding a relative
  16. Creating a CSV file
  17. Adding children, relatives and staff via CSV file
  18. Adding a staff member
  19. Adding key children to staff
  20. Adding groups
  21. All About Me
  22. Baseline assessments
  23. Converting a trial account

    General Use
  24. Switching accounts
  25. Adding an observation
  26. How to delete and restore observations
  27. Adding a group observation
  28. Exporting media from observations
  29. Creating a report or two year progress check
  30. Next steps and next obs
  31. Downloading journals to PDF
  32. Reactivating a inactive/deleted child
  33. Viewing changes that have been made to your account ('Events') 
  34. Snapshots - attainment by period
  35. Snapshots - when and what are the highest/lowest summative assessments
  36. Snapshots - when and what what were the earliest/latest summative assessments
  37. Snapshots - age band tracker
  38. Snapshots - statement screen
  39. How figures in the analysis section are calculated
  40. Analysis Brief
  41. Analysis Full
  42. Increasing your Tapestry package size
  43. Tapestry Email Log

    End of Year
  44. Deactivating or deleting children
  45. Deactivating or deleting a member of staff
  46. Deactivating or deleting a relative
  47. Downloading journals to PDF
  48. Exporting media from observations
  49. Transferring a child to a new Tapestry package
  50. How to renew your account/pay an invoice

  51. Restarting the App
  52. Changing your password and PIN 
  53. Extending your login time on Android devices
  54. Extending your login time on Apple devices

    Tutorials for Parents
  55. Introductory walk through of the browser version
  56. Guide for using the iOS app 
  57. Guide for using the Android app
  58. How to change your email address/password
  59. How to set notification preferences
  60. Why photos aren't showing up
  61. Deleting an observation or comment
  62. Viewing and commenting on a report
  63. Downloading your child's journal as a PDF

    Tapestry Troubleshooting and Tips
  64. Accessing multiple tapestry accounts using the app
  65. How to upload large videos
  66. Unlocking locked accounts
  67. How to merge two profiles (if a child has been added twice) 
  68. Reactivating an inactive/deleted child
  69. What to do if the videos you are taking through Tapestry aren't recording sound
  70. Why you might be getting logged out repeatedly
  71. Tapestry password setting advice
  72. Changing term dates if you have manually overridden data
  73. How to add an alternative FSF contact




If you can't find the answer to your query here, you can contact our customer support team by emailing ofni.sfye@troppus.yrtsepat

Best wishes,


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