Jump to content


Contents Page

  • This topic is locked This topic is locked
No replies to this topic

#1 Lauren


    Feet firmly under the table!

  • Admin
  • PipPipPipPip
  • 238 posts
  • Gender:Female

Posted 09 August 2016 - 03:30 PM

These tutorials take you through all of the functions available on Tapestry. Many of them require manager access but if you've been set up as a full account staff member or PIN only staff member you may still find these useful, especially those under the heading General Use.

If you have a relative account, the best place to go for help using Tapestry is here. Alternatively you can speak to a manager at your child's setting.       




  1. Setting a password policy
  2. Changing term dates
  3. Configuring Tapestry for Analysis
  4. Notification preferences
  5. Controlling which assessment pickers are available
  6. Changing themes and fonts
  7. Making reports visible to staff
  8. Changing between viewing all children and key children
  9. Unsubscribing from our mailing list
  10. Updating your Tapestry contact details

    Starting Up
  11. Starting with Tapestry
  12. Starting with Tapestry Video
  13. Changing your PIN, password, and email address
  14. Adding a child
  15. Adding a relative
  16. Linking relatives to children
  17. Setting Permissions for Relatives
  18. Creating a CSV file
  19. Adding children, relatives and staff via CSV file
  20. Adding a staff member
  21. Adding key children to staff
  22. Adding groups
  23. All About Me
  24. Baseline assessments
  25. Converting a trial account
  26. Your Invoice Explained

    General Use
  27. Switching accounts
  28. Adding an observation
  29. How to delete and restore observations
  30. Adding a group observation and managing what relatives can see and do on them
  31. Exporting media from observations
  32. Creating a report or two year progress check
  33. Next steps and next obs
  34. Downloading journals to PDF
  35. Reactivating a inactive/deleted child
  36. Viewing changes that have been made to your account ('Events') 
  37. Snapshots - attainment by period
  38. Snapshots - when and what are the highest/lowest summative assessments
  39. Snapshots - when and what what were the earliest/latest summative assessments
  40. Snapshots - age band tracker
  41. Snapshots - statement screen
  42. How figures in the analysis section are calculated
  43. How to see how much progress an individual child is making
  44. How to see the attainment for an individual child
  45. Analysis Brief
  46. Analysis Full
  47. Increasing your Tapestry package size
  48. Tapestry Email Log

    End of Year
  49. Deactivating or deleting children
  50. Deactivating or deleting a member of staff
  51. Deactivating or deleting a relative
  52. Downloading journals to PDF
  53. Exporting media from observations
  54. Transferring a child to a new Tapestry package
  55. How to renew your account/pay an invoice
  56. Your Invoice Explained

  57. Restarting the App
  58. Changing your password and PIN 
  59. Extending your login time on Android devices
  60. Extending your login time on Apple devices

    Tutorials for Parents
  61. Introductory walk through of the browser version
  62. Guide for using the iOS app 
  63. Guide for using the Android app
  64. How to change your email address/password
  65. How to set notification preferences
  66. Why photos aren't showing up
  67. Deleting an observation or comment
  68. Viewing and commenting on a report
  69. Downloading your child's journal as a PDF

    Tapestry Troubleshooting and Tips
  70. Accessing multiple tapestry accounts using the app
  71. How to upload large videos
  72. Unlocking locked accounts
  73. How to merge two profiles (if a child has been added twice) 
  74. Reactivating an inactive/deleted child
  75. What to do if the videos you are taking through Tapestry aren't recording sound
  76. Why you might be getting logged out repeatedly
  77. Tapestry password setting advice
  78. How to add an alternative FSF contact
  79. Can't add relative as it says "This email address is already in use"
  80. Not receiving email notifications
  81. Troubleshooting for relative logging in issues
  82. Staff member can't login to Tapestry




If you can't find the answer to your query here, you can contact our customer support team by emailing ofni.sfye@troppus.yrtsepat

Best wishes,


1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users