finleysmaid Posted May 1, 2014 Share Posted May 1, 2014 ive had two staff trying to do the online form for tmg both gave up and we got paper versions instead....getting really cross about how tricky this system seems to be...why can't things be simple! 1 Quote Link to comment Share on other sites More sharing options...
woodlands1997 Posted May 1, 2014 Share Posted May 1, 2014 Oh I find tmg online form ok, staff do their bit and then we do our verifying? Most have come back in less than a week too x Quote Link to comment Share on other sites More sharing options...
Mouseketeer Posted May 1, 2014 Share Posted May 1, 2014 Had to tell them which 'word' I was using (2010), reply was 'tell me what details you want on form and we'll populate it for me, send it out as PDF so I can print and say', surely 2010 should be ok, can you tell me how much you are charged FM please? I'm in a total haze still with it all .....or just being really thick Quote Link to comment Share on other sites More sharing options...
SazzJ Posted May 2, 2014 Share Posted May 2, 2014 I use capita and very straight forward once you get logged in Quote Link to comment Share on other sites More sharing options...
Mouseketeer Posted May 16, 2014 Share Posted May 16, 2014 Very pleased with set up /response time with Capita ( thanks Fredbear for advice ) did my confirming ID Tues, email yesterday (thurs) confirming applicants clearance ...2 days brilliant 2 Quote Link to comment Share on other sites More sharing options...
Fredbear Posted May 16, 2014 Share Posted May 16, 2014 Ah so glad it worked well for you. 1 Quote Link to comment Share on other sites More sharing options...
mps09 Posted January 25, 2017 Share Posted January 25, 2017 Hi all, I know this is an old thread, but it's unbelievable how very complicated this all seems to be! We are registered with tmg and as no one has had checks for 10 years, we thought it would be good practice to update them. I'm the manager, and I've set my self up as a verifier on the system, so I can verify the other staff,,,, Daft question, but who verifies mine? It seems to be allowing me to do my own, but that can't be right!!! Should it be the nominated Person? Many thanks Quote Link to comment Share on other sites More sharing options...
FSFRebecca Posted January 25, 2017 Share Posted January 25, 2017 Hi all, I know this is an old thread, but it's unbelievable how very complicated this all seems to be! We are registered with tmg and as no one has had checks for 10 years, we thought it would be good practice to update them. I'm the manager, and I've set my self up as a verifier on the system, so I can verify the other staff,,,, Daft question, but who verifies mine? It seems to be allowing me to do my own, but that can't be right!!! Should it be the nominated Person? Many thanks You do need to have more than one person set up to verify docs - this doesn't cost any more money (well, it doesn't with capita) It just means they get their own log in details. You can't really check your own! Quote Link to comment Share on other sites More sharing options...
mps09 Posted January 25, 2017 Share Posted January 25, 2017 Thank you - so it can just be another member of staff? Quote Link to comment Share on other sites More sharing options...
lynned55 Posted January 26, 2017 Share Posted January 26, 2017 Well it maybe an old thread but- still the same issues. My member of staff that we applied for a DBS in July of last year still doesnt have it. It is so frustrating as we have no one to speak to or no clue what to do from here. It has been at Stage 4 (5 stages) with the Met since July 9th last year- we started it off on July 6th- and there it has stayed! Just going round and round in circles with them. Such a waste of time Quote Link to comment Share on other sites More sharing options...
lsp Posted January 26, 2017 Share Posted January 26, 2017 Have you paid - if not could you just start again or is they something in the persons background that is holding it up? Quote Link to comment Share on other sites More sharing options...
AliceinWonderland Posted January 26, 2017 Share Posted January 26, 2017 Thank you - so it can just be another member of staff? Personally i do all the verifying of staffs DBS as i am the registered person and Ofsted checked mine. I use Capita, usually comes back within 1-4 weeks depending how busy they are. If you can't get the registered person to check yours, then i would get another senior member of staff to do it. Quote Link to comment Share on other sites More sharing options...
lynned55 Posted January 30, 2017 Share Posted January 30, 2017 Yes- we have paid. I'm not going to pay again. Quote Link to comment Share on other sites More sharing options...
Wendy123 Posted February 5, 2017 Share Posted February 5, 2017 For Ofsted what are we allowed to keep.....just the number and name or a copy of the dbs certificate? By the way I use Capita Quote Link to comment Share on other sites More sharing options...
Fredbear Posted February 5, 2017 Share Posted February 5, 2017 Hi we keep a note of the name, number and issue date. Quote Link to comment Share on other sites More sharing options...
lsp Posted February 6, 2017 Share Posted February 6, 2017 If you check with the update service you need the persons date of birth, so I just added an additional column to my form ( saves having to check through staff records). Quote Link to comment Share on other sites More sharing options...
Fredbear Posted February 6, 2017 Share Posted February 6, 2017 Yes didn't add that as we already obtain that for our company house information. Quote Link to comment Share on other sites More sharing options...
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