ForestFlo Posted June 16, 2014 Posted June 16, 2014 Hi all, The regulatory inspector came today to investigate the complaint the parent had made regarding the child with behaviour issues at our nursery which I posted about last month. It is finally over - the case is closed. She was completely satisfied with what we were doing in the setting and said we were doing over and above what can be expected - I cannot tell you how wonderful it was to hear. My strongest piece of advise I can give anyone in the same situation is to document everything, log all your communications and contact Ofsted with your concerns. It is only because we contacted Ofsted before the angry parent did that we prevented a full inspection. It was such a wonderful relief to tell my lovely practitioners that it was ok and that it was finally over today! Thank you so much for all of your support and advice FF xxxx 8 Quote
Guest youngrisers Posted June 16, 2014 Posted June 16, 2014 So glad to hear this think Parents make so many complaints because they think they can now.... Wish they sometimes wore the other shoe and were in our place doing our job on our salaries.... Rant over Quote
diesel10 Posted June 16, 2014 Posted June 16, 2014 lovely to hear something positive. Well done to you all. 1 Quote
Fredbear Posted June 16, 2014 Posted June 16, 2014 Well done to you and your team. Common sense prevails. 1 Quote
meridian Posted June 17, 2014 Posted June 17, 2014 Phew! Glad everything was sorted bet that's a relief ! Quote
HappyMaz Posted June 17, 2014 Posted June 17, 2014 Well that's great news - you must all be so relieved! Hopefully the rest of the term will be much less stressful! Quote
MarshaD Posted June 18, 2014 Posted June 18, 2014 Good to hear an OFSTED encounter with a positive outcome! Well done. Quote
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