Tutorials Contents Page for Relatives

[Lauren]

These tutorials are for people who have been set up as relatives on Tapestry accounts. Hopefully they will answer some of the questions you have about Tapestry and help you to get used to the system.

If you do need any further assistance please contact your child's setting (nursery/school/childminder). Tapestry customer services do not have access to relative accounts so any account issues will need to be dealt with through a manager for the Tapestry account where you have been set up.

You can find an introductory video playlist on our YouTube channel here.

        Browser

1. Introductory walk through of the browser version
2. Setting up your account
3. How to change your email address/password
4. How to use Multi-Factor Authentication
5. How to set notification preferences
6. Why photos aren't showing up
7. Adding an observation
8. How to reply to an observation with an observation
9. Deleting an observation or comment
10. Viewing and commenting on a report
11. How to download learning journals and media
12. How to export your child's journal
13. How to purchase a printed book of your child's journal
14. How to use Messaging on Tapestry
15. Receiving and viewing invoices through Tapestry
16. Using the Child Login
17. Viewing memos
18. Accessing documents
19. Using the Care Diary
20. Sending and receiving comments within the Care Diary
21. Activities
22. Accessing your child's About Me
23. How to use the Cherry Garden Orchard
24. Login troubleshooting
    
    iOS App
25. iOS App Walkthrough
26. How to use Multi-Factor Authentication on the iOS app
27. How to use Messaging on the iOS app
28. How to view Care Diary entries on the iOS app
29. How to use Comments in the Care Diary on the iOS app
30. How to view invoices on the iOS app
31. How to enable push notifications on the new iOS app
32. How to enable the offline mode on the new iOS app
33. How to change your email, password and PIN on the new iOS app
34. How to switch school/nursery/childminder on the iOS app
    
    Android app
35. Android App Parent Walkthrough
36. How to use Multi-Factor Authentication on the Android app
37. How to use Messaging on the Android app
38. How to use the Care Diary on the Android app
39. How to view invoices on the Android app
40. How to enable push notifications on the Android app
41. How to enable the offline mode on the Android app
42. How to change your email, password and PIN on the Android app
43. How to switch school/nursery/childminder on the new Android app