Tutorials Contents Page for Relatives

[Lauren]

These tutorials are for people who have been set up as relatives on Tapestry accounts. Hopefully they will answer some of the questions you have about Tapestry and help you to get used to the system.

If you do need any further assistance please contact your child's setting (nursery/school/childminder). Tapestry customer services do not have access to relative accounts so any account issues will need to be dealt with through a manager for the Tapestry account where you have been set up.

You can find an introductory video playlist on our YouTube channel here.

        Browser

1. Introductory walk through of the browser version
2. Setting up your account
3. How to change your email address/password
4. How to set notification preferences
5. Why photos aren't showing up
6. Adding an observation
7. How to reply to an observation with an observation
8. Deleting an observation or comment
9. Viewing and commenting on a report
10. How to download learning journals and media
11. How to purchase a printed book of your child's journal
12. How to use Messaging on Tapestry
13. Receiving invoices through Tapestry
14. Using the Child Login
15. Viewing memos
16. Accessing documents
17. Using the Care Diary
18. Sending and receiving comments within the Care Diary
19. Activities
20. Accessing your child's About Me
21. How to use the Cherry Garden Orchard
22. Login troubleshooting
    
    iOS App
23. iOS App Walkthrough
24. How to use Messaging on the iOS app
25. How to view Care Diary entries on the iOS app
26. How to use Comments in the Care Diary on the iOS app
27. How to enable push notifications on the new iOS app
28. How to enable the offline mode on the new iOS app
29. How to change your email, password and PIN on the new iOS app
30. How to switch school/nursery/childminder on the iOS app
    
    Android app
31. Android App Parent Walkthrough
32. How to use Messaging on the Android app
33. How to use the Care Diary on the Android app
34. How to enable push notifications on the Android app
35. How to enable the offline mode on the Android app
36. How to change your email, password and PIN on the Android app
37. How to switch school/nursery/childminder on the new Android app