skippy Posted August 31, 2017 Share Posted August 31, 2017 Do you delete children or deactivate children at the end of each academic year? :rolleyes: I don't know which one to do. Quote Link to comment Share on other sites More sharing options...
Sneha Posted September 1, 2017 Share Posted September 1, 2017 Hello Skippy, Deleting and deactivating children have different end results as follows: Deactivating children means that the child's profile moves into the 'inactive' status and is still retrievable if necessary at a later date as you can still reactivate it (providing you have enough active spaces available on your Tapestry account). Deleting children means that the child's profile will be removed from your Tapestry account within 90 days after you have marked them for deletion (and the child will move into the status of 'awaiting deletion'). This profile is still retrievable within this 90 day window before it becomes irretrievable. In both cases, the children will no longer take up space on your account as an 'active' child. More information about deactivating and deleting children can be found at the following tutorials: Deactivating children Deleting children If you require any further assistance, please do not hesitate to contact us at customer.service@eyfs.info. Quote Link to comment Share on other sites More sharing options...
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