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Posted

Hi

 

Does anyone use TMG's online service. I've registered as an organisation and have a pin number to sign in. I've read the instructions but have no idea what to do. I've managed to add a staff member but non-activated. What is the secret word that the employer should pass on to the applicant?

 

 

Posted

We've had the same trouble! I'm so glad it's not just me!

I've been using paper applications but if Capita is easier, I will switch to them.

TMG should sort this out, they'll be losing all their customers.

Posted

I rang capita and they emailed a contract to sign up for online. It is so long and complicated that I think I need a solicitor to check it over!

Maybe paper versions are the only option.

Also, I am the nominated person / manager did Ofsted carry out my CRB originally and would they need to request it to be redone if they wanted to?

Posted

Yep ofsted check you so I wouldn't worry unless they ask you to redo one, I've never had to redo one! We used tmg online and I always found them good but I haven't done one for a couple of months so it may have changed judging by everyone's opinions recently!

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