steppingstones100 Posted October 9, 2013 Share Posted October 9, 2013 Hi, I run a nursery and an out of school club. So at our breakfast and after school club sessions, I have a mix of school children and preschool children. I ask for 7 days notice if parents want to cancel an out of school club session, in which case they are not charged. I just wondered what other OOSCs do when the primary school is closed unexpectedly? For example, the recent strike day or when the school is closed due to bad weather. I usually remain open, even on snow days, as most of my team can walk to work. I can see it's not fair for parents to have to still pay for breakfast or after school club if the school is closed, but it's not fair to me either! I also wondered what your policy is for planned closures (i.e. training days). Again, I remain open on those days as my preschool children still come. Should I automatically refund parents of school children for these sessions or should the onus be on parents to give me 7 days cancellation notice. I really want to be fair, but also want to try and keep a business head on! Any advice gratefully received. Thanks Jo Link to comment Share on other sites More sharing options...
Cait Posted October 9, 2013 Share Posted October 9, 2013 We didn't charge parents when we unexpectedly closed because the electricity was off. I still paid the staff but gave them work to do at home Link to comment Share on other sites More sharing options...
Guest Posted October 9, 2013 Share Posted October 9, 2013 we didn't charge for the strike pre school was open not a total loss Link to comment Share on other sites More sharing options...
Greenfinch Posted October 10, 2013 Share Posted October 10, 2013 Same as above Link to comment Share on other sites More sharing options...
HoneyPancakes Posted October 10, 2013 Share Posted October 10, 2013 Might you not benefit from parents needing full day care if the school is Closed? Swings and round Abouts? As a childminder I won't be refunding for strike day hours but expect a few extras all day. Honey Link to comment Share on other sites More sharing options...
Cait Posted October 10, 2013 Share Posted October 10, 2013 This was put on my Facebook page. I will duck behind the parapet, but sniggering quietly! 2 Link to comment Share on other sites More sharing options...
SueJ Posted October 11, 2013 Share Posted October 11, 2013 Love it - "What's sauce for the goose is sauce for the gander" Link to comment Share on other sites More sharing options...
Recommended Posts