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Tapestry Trouble

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Can anyone shed any light on the difficulty logging onto (or staying on) Tapestry?  Since last week, we've been getting a screen with a picture and messages saying "We're experiencing technical difficulties" and error code 500.  We can occasionally log on, but it quickly reverts to the error message.  Anyone else or is it just us?

Thank you.

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You can keep an eye on the status of Tapestry here http://tapestryjournalstatus.com/  

And after the recent issues we have created this page for your information here https://tapestry.info/faqs-for-jan-2021-server-issues.html 

Remember you can always email customer.service@eyfs.info for support too 

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