sharing policies with old parents

[Tinytowners]

Hi all

i wonder if you have come across or heard of sharing policies with parents that have either already left or are not registered to start.

A parent started their child with us but would not leave their child to settle without them (despite have been through the settling process). During this time they observed a staff member enacting the behavioural policy on a child and decided that wasn't something they agreed with and so took the child out of nursery. They did feedback to us what they had seen and we subsequently investigated the situation, the outcome of which was that the policy had been followed.

The parent is requesting the investigation outcome (which i'm in two minds about giving) and the behaviour policy.

 

Let me know what you think

 

Thanks

 

Tina

[lynned55]

I'm inclined to think that as they had left your setting this was no longer anything to do with them. I certainly wouldn't be sharing the outcome of any investigation with anyone who didnt have a legal right to know. Presumably as this involved a staff member an ex parent has no right to know anything about it?

I could be wrong and just in case would be recording and possibly reporting to Ofsted- just in case they decided to make a complaint

[AliceinWonderland]

This does seem strange for them to be requesting this information, especially as it did not involve their child. I agree you need to cover your back and report to Ofsted and then I'd politely decline their request.

[finleysmaid]

I think if i was dealing with this i would write to them saying that the matter had been investigated thoroughly and that you thanked them for their concern. The welfare and safety of the children is of course your highest priority and you appreciate their time in bringing the matter to your attention. We hope that xxx is doing well in their new setting and wish them all the best in the future! or something like that!!! 

[Tinytowners]

Thank you for your advice, we responded to their email to say that the investigation was underway and thanking them fo the information and that our policies are only shared with current parents. We are due to see them when they collect their things, I was thinking I would just verbally tell them (if they ask) that our behaviour policy was followed that day.