EmilyTapestrySupport Posted June 9, 2017 Posted June 9, 2017 You can now find this article over on our Support site which you can access by clicking here. Quote
gillpen Posted July 12, 2017 Posted July 12, 2017 Thanks so much Emily! It's great to have all the information in one . Tackling it this week! :blink: Quote
EmilyTapestrySupport Posted July 12, 2017 Author Posted July 12, 2017 You're very welcome gillpen! Hope you found it useful. Good luck with it all! ::1a Quote
Caroline_Kennett Posted July 24, 2017 Posted July 24, 2017 Hi, what size CD would you recommend to download the journals? Many thanks Caroline Quote
EmilyTapestrySupport Posted July 24, 2017 Author Posted July 24, 2017 Hi Caroline, Welcome to the forum! I'm afraid we cannot really recommend a specific size CD as this will depend on how many observations you have added and if there are lots of photos included. What we suggest you do is download a copy of a child's journal now as a test and look at the size of the file. This should give you a rough idea about what size CD to go for. I hope this helps! Quote
finleysmaid Posted July 24, 2017 Posted July 24, 2017 as a pre-school I have ,so far, put all the children in one cohort. Just wondering what others do...is it better for analysis to put next years leavers in a separate cohort to my newbies??? Quote
EmilyTapestrySupport Posted July 27, 2017 Author Posted July 27, 2017 Hi finleysmaid, I would say it is completely up to you and how you view the analysis for the children. If you did want to view analysis for the next years leavers to your new starters separately, I would recommend setting up a manual group for each. This tutorial here walks you through how to do this. 1 Quote
zigzag Posted July 27, 2018 Posted July 27, 2018 I am still waiting for a couple of parents to download their child's LJ, can I still delete the children without affecting this or do I have to wait until the parent has downloaded the journal? Eager to get set up for the new year but don't want to jeopardise the journals! Quote
OlayaTapestrySupport Posted July 30, 2018 Posted July 30, 2018 Hi zigzag! Certainly - when generating an export, the system creates an independent file that will be available for three weeks regardless of the child's status. If you were to delete the children you mention, the relatives would still be able to download the PDF version of their journal from their account. Furthermore, you can also export journals and media from inactive or awaiting deletion children (at least for now), so even if these relatives didn't come around to downloading their children's journals before they were deleted from the system, you'd still be able to generate another version from an inactive or awaiting deletion child profile I hope this was reassuring! Best wishes, Olaya Quote
OlayaTapestrySupport Posted July 31, 2018 Posted July 31, 2018 You are very welcome zigzag!! You know where to find us if you ever have any other queries Quote
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