Jump to content
Home
Forum
Join Us
Articles
About Us
Tapestry

Tapestry-Reports


 Share

Recommended Posts

Hi all!

I have a a couple of questions regarding Tapestry, hopefully someone will shed a light?

 

* Are parents notified when a new report is added for their child? I know I need to allow parents to view them, but I am not sure if the'll receive email letting them now that new report was added.

 

* When adding a report- is there any way I can change the age of child? I need to do some additional reports (adding some 2 year old checks on Tapestry in the format we used to do before we started using Tapestry for example) but it seems that changing the age is disabled?

 

Thanks for your responses!

Link to comment
Share on other sites

Hello Nightingale 1,

 

At the moment I'm afraid there isn't a way of enabling parents to receive a notification when a report is created, however we are working on adding this notification in the future and we will keep you updated on any new features in our change log and Tapestry newsletters!

 

When you add the report there isn't a way of overriding the date of birth. You can however, change the date of the report to reflect the child's age on the report.

Link to comment
Share on other sites

Hi, the change of date doesn't really work. I tried to backdate few reports and the age of child didn't change or if, then it still wasn't accurate to the date of report, it appeared as a random age somewhere in between. Slightly confused me...

Link to comment
Share on other sites

Hello Nightingale 1,

 

Could you kindly send a support ticket to customer.service@eyfs.info quoting the above and if possible, provide us with a screen shot of the page after editing the date and saving the report (including the DOB, Age in months at check, date of check and date of entry into setting) so that we may investigate further.

Link to comment
Share on other sites

Hi Sneha,

How can I upload screen shot into a support ticket? I think I just sent one (my first one) ticket but it didn't give me option to upload image. The only way I'm thinking to do it is directly emailing from my email address?

Many thanks!

Link to comment
Share on other sites

 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. (Privacy Policy)