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Hi Streetfarm,

Usually this is an issue with your internet rather than with the Tapestry system itself. If you could run this speed test please and send the results in on a support ticket we can have a look for you.




Could you please send the support ticket to customer.service@eyfs.info

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I have spoken to our developers and they were aware of an issue earlier today with android app users. They have updated the app to version 3.2.10. It has been released and should be ready for you to use in an hour or so. If you go to your app and update it to this newer version it should be fine.

Let me know how you get on

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I'm trying edit obs added earlier today but they aren't updating, I've updated to latest android version, this is on new version, is it a general problem, my internet is good as I'm in here ok. Thanks


Update- trying to delete photos from an ob, eventually saves changes but photos still there, both iPad and tab2, if still a prob tomorrow will put in ticket.

Edited by Mouseketeer
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Hi Orchardseaton


I'm the developer Rebecca was referring to. Sorry the app isn't working right. I've sent you an email to start the process of figuring out what has gone wrong.


Best wishes


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