Mouseketeer Posted September 14, 2014 Share Posted September 14, 2014 I've registered (yes i know ...but better late than never), I've had an email to tell me my account is now active, i can sign in, but then what ...if i go to 'my account' tab it just gives me my name, email etc page, with a link to 'add details' but that just takes me back to the 'my account' page and so on, what am I not getting here ? thanks for any help you might be able to 'offer' on this Link to comment Share on other sites More sharing options...
Guest smou63 Posted September 15, 2014 Share Posted September 15, 2014 Hi Mousketeer, Once you log in, you need to go to dashboard and then on the right hand side it should say update record, Click this and it will take you to a form to complete with your offer. Hope this helps. You don't have to complete it all at once. Link to comment Share on other sites More sharing options...
Mouseketeer Posted September 15, 2014 Author Share Posted September 15, 2014 (edited) Thank you, I'm thinking maybe the 'dashboard' isn't quite right as I could barely make out what it said on that link and it just kept re-opening my details again....but will check that I didn't miss something. It's the 'update record' that doesn't seem to take me anywhere ...except round in circles Edited September 15, 2014 by Mouseketeer Link to comment Share on other sites More sharing options...
Mouseketeer Posted September 20, 2014 Author Share Posted September 20, 2014 Turned out I was being signed into a 'ghost' account, which still isn't sorted Link to comment Share on other sites More sharing options...
sunnyday Posted September 20, 2014 Share Posted September 20, 2014 Turned out I was being signed into a 'ghost' account, which still isn't sorted Spooky 1 Link to comment Share on other sites More sharing options...
Mouseketeer Posted September 20, 2014 Author Share Posted September 20, 2014 It's not be a great week technology wise lol their answer was to send me a new email and register again using it ...only problem there was it belonged to the primary school office not us ....now I'm trying to set up a new bt email account for our work business broadband which I never bothered with before so I can re-register with local offer using that email....but believe me it isn't going well Link to comment Share on other sites More sharing options...
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