lashes2508 Posted January 4, 2013 Share Posted January 4, 2013 Hi is anyone else having problems with milk deliveries from suppliers - we use Scotts milk who gave us a fridge , free fruit and bread and a good service- middle of last erm there were some issues and we no longer got our fruit and bread and then no milk due to issues with NMRU, despite speaking to them and confirming our claims , I cannot get any response from Scotts despite numerous attempts and email - so frustrated and annoyed to think I recommended them on here - and I reall y don't want to return the fridge if i go elsewhere !! :wub: Quote Link to comment Share on other sites More sharing options...
sunnyday Posted January 4, 2013 Share Posted January 4, 2013 Hi lashes - how frustrating for you...... We use Cool Milk and haven't had any issues (to date) ........do have to confirm deliveries weekly now - that was introduced in September...... Quote Link to comment Share on other sites More sharing options...
lashes2508 Posted January 4, 2013 Author Share Posted January 4, 2013 update - just as i finally got through to NMRU , i receive email back from Scotts !! fingers crossed it sorts itself out but wont be reinstated for Monday - aarggh ! Quote Link to comment Share on other sites More sharing options...
lashes2508 Posted January 4, 2013 Author Share Posted January 4, 2013 on the plus side got a new mobile for setting and able to keep number with new provider and much more economical and TESCO were so helpful Quote Link to comment Share on other sites More sharing options...
Poohshouse Posted January 4, 2013 Share Posted January 4, 2013 We had the same issues with Scotts, and from what I gather its a common problem. We swapped to cool milk and the service is fantastic! Quote Link to comment Share on other sites More sharing options...
redjayne Posted January 4, 2013 Share Posted January 4, 2013 I read something about Scotts in Nursery World here is the headline Health and Nutrition Nurseries left in the lurch by free milk supplier Vesela Gladicheva, 19 December 2012, 4:18pm Some nurseries have been left without their free milk entitlement after a leading supplier stopped milk deliveries, because health chiefs allegedly found apparent discrepancies in its claims. If you put Nursery World Scotts milk in google you can read the whole article. Quote Link to comment Share on other sites More sharing options...
redjayne Posted January 4, 2013 Share Posted January 4, 2013 and am sure they won't reclaim the fridge - I suppose it depends on what your contract with them says ? Quote Link to comment Share on other sites More sharing options...
caffinefreak Posted January 4, 2013 Share Posted January 4, 2013 We moved from cool milk to Scotts, they delivered once then stopped, their customer service is non exsistant, we have promptly gone back to cool milk! Quote Link to comment Share on other sites More sharing options...
Smiles Posted January 4, 2013 Share Posted January 4, 2013 I'm currently having problems with Cool Milk , stopped delivery with no notice , now waiting for them to get new supplier for us. Just wished they had kept us informed. Need a new mobile for setting . Quote Link to comment Share on other sites More sharing options...
lashes2508 Posted January 5, 2013 Author Share Posted January 5, 2013 oh dear a mixed bag of comments - we shall see what happens - Smiles - I bought a nokia mobile phone from Tesco with sim for £9.00 no camera so in line with s/g policy , and when you top up £10 you get double credit for the month - got pac code from vodafone so we can keep number Quote Link to comment Share on other sites More sharing options...
sunnyday Posted January 15, 2013 Share Posted January 15, 2013 Just bumping this (really must learn how to link) for Ali2son :1b 1 Quote Link to comment Share on other sites More sharing options...
alis2son Posted January 15, 2013 Share Posted January 15, 2013 Thanks sunnday! i wish it was better news though ive had the same trouble getting through, when i finally did before christmas i was told that they are a few weeks behind in their emails! they dont seem behind in validations though, funnily enough they are hot on getting their money. I think i might complain to NMRU and see where that gets me. 1 Quote Link to comment Share on other sites More sharing options...
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