KatTapestrySupport

Hi Muddy Boots, User Permissions can be found in the Control Panel (if you're using the original Tapestry design), which you can access by clicking your username in the top right and going to Control Panel, then User Permissions. Within User Permissions you should see a Relatives tab, and when you click that, you should see the various features listed underneath; you can then choose what permissions you would like to enable or disable 🙂 If you are using Tapestry's new look, then you will need to go to Configuration (at the bottom of the side menu; if you are on a smaller screen, you may need to scroll down the menu to see it), then Relatives > Relatives' User Permissions, and you will see the same feature options there. If however you're referring to recording the things parent's have given permission for you to do whilst their child is in your care, then you can do this one of two ways; you can either record this in a child's About Me (which you can also give parent's access to, so they can update it themselves), or you can upload them as a document to the Documents section of Tapestry, alongside copies of any signed paperwork you may have had from the parents. I hope this helps but if you have any other questions, do reach out to our friendly Product Support team at customer.service@eyfs.info and they'll be happy to assist you! Best wishes, Kat Tapestry Support

There is a new deletion state available to you called Partial Deletion. Partial Deletion allows you to retain some key information about the child on your account, while deleting the rest and freeing up a space on your account. Partially deleted children will have the following data retained: Their name Their date of birth Their booking, registration, invoice and payment data Their accident forms Any reflections they are attached to All their other data, such as photos and videos, will be deleted after 90 days. It will remain in our backups for a further 90 days and then that data is permanently deleted.

Hi Emma, Thank you for your feedback 🙂 are you referring to register exports (printable versions), rather than the online register on Tapestry? Number of children down the side of the register for ease Do you mean you would like to see the total number of children expected on the register? This is something we are looking at adding, along with displaying the number of absences expected on the selected day/selected period; I have put you down on our contact list for when this goes live, but do let us know if you mean something else. Child's names on one line - possibly less space for comments so that each days register does not go over onto two pages Again, is this referring to when you export the register to PDF? I can put a request to the team to look at ways of making the register more compact, so that it doesn't go over so many pages. You can use the 'Layout Options' section when exporting a register and untick the columns you don't want to include if that helps in the meantime. Possibility of exporting the register to excel so that the data can be manipulated to suit each individual setting We are also in discussion about this as well; I have added you to the contact list for this and we will keep you posted. Sundry items - we have currently set up our hot dinners as a session so that the charge appears on the invoices but because you have to add a time it also appears on our registers. Is there any plan to include the facility to add sundry items to invoices without them having to be set up as a session? There is currently the option to add 'Additional Line Items' to and invoice, but we will be releasing 'Extra Charges' as part of the next Invoices update, which is due within the next couple of weeks (provided testing goes well). It will give you the ability to add meals and other items as 'Extra Charges' and set prices for them, then you will be able to add these alongside sessions as part of a regular schedule (if you are charging for them consistently), or ad hoc as required from a child's dashboard. The Extra Charges will have their own section on the invoices so you can see which charge is which. Will this suit your needs? As I say, it is due out very soon so do keep an eye on our social media and for a yellow banner within Tapestry itself for when we announce its release 😁 If you have any questions about the above or would like to add some more information for us, please do let us know. Best wishes, Kat Tapestry Support

She was soooooooo funny and you are absolutely right; many things said at the table that night (from all of us!) were probably not for the faint of heart!

I was very lucky in 2014 to have a curry with Miriam Margoyles (one of my absolute icons!), while I was living in Adelaide, Australia. My uncle, Julian, was directing a play for The State Theatre Company of South Australia called 'Neighbourhood Watch', where she was the star of the show and after one evening's rehearsal, she came to my uncle's house for dinner (I was living with them at the time). My favourite part was when she tucked a napkin into her collar and said to me, with gusto and a huge grin on her face, "You will excuse me, I am a very messy eater!" It was the most fun I've ever had at a family dinner 🤣

Hi, We've also added Registers to our management tools. The register can be online or printed, and information for it is taken directly from details put into Booking (as per Emily's post above). You can find out more about Registers on this post and also how to use online registers in this tutorial. Our next bit release will be Invoices, which is currently due for June this year; we are on track so far, but will be keeping everyone up to date via our social channels and our newsletter. You can have a sneak preview of Invoices on this page here. If you have any questions, please do let us know. Best wishes, Kat

Hi @Claire_Stemp, No problem - I have added you to the contact list for this feature. We will keep you posted on this when we know more! Please note we have some larger projects in the works at the moment, so there will be a bit of a wait still on this one 🙂 thank you for your understanding. Best wishes, Kat

Hi! Thank you for your suggestion! This is something that has been brought up before and it is on our 'to-do' list for a future date; I have added your comments to the discussion and we will keep you posted on our progress with this. Please note however that we have several larger features that our developers are working on at the moment, so there will be a bit of a wait before something like this would be started on 🙂 If you have any questions about this though, do let us know. Best wishes, Kat

Hi @Amesbury I'm afraid we don't yet have history entries relating to access for Memos at this stage, although it is something we are looking at adding to the History section of the Control Panel! I've made a note that you have asked for it so we can keep you updated 🙂 I'm sorry we can't be of more help just yet! Kat Tapestry Product Support

Hi, When exporting reports, you can choose to hide empty spaces if you need to; it is one of the options the export model gives you; another thing you can try is choosing a different Format from the drop down that appears when you go to export a report. The drop down gives you three options; Default, Compact and Printer Friendly. Do any of these change the way the export looks for you? You can also do what Emily suggests above and open the PDF file in Word, in order to move things around a bit. If there is a specific issue that is affecting the layout of your report exports though, do let us know and we can feed it back to the team. Thanks, Kat

Hi, Thanks for getting in touch and for your suggestions; we are already in discussion about adding the Child Login to the app, so we can keep you updated on this, no problem. Regarding the option of adding titles, I can certainly put this to the team for you - we are always looking for feedback and suggestions regarding Child Login and how to make it easier/more usable for children and staff. Leave it with us! Best wishes, Kat

No problem at all Kat

Hi BethB, I can certainly see how this would be useful, so I have put it to the team to see if this is something we can look into. In the meantime, if you do not need to receive notifications for all children, then you can allocate your class/a set group as Key Children and then restrict your notifications to only see things related to them; we have a guide for linking staff to Key Children here. Once you are linked to your Key Children, you can click your username in the top right, go to 'Edit Preferences' -> 'Change Notification Preferences' and then make sure this box is ticked: This won't differentiate your notifications between relatives and staff uploads, but it may help to reduce the number of notifications you receive. I hope this helps! Kat