bugbabe Posted December 7, 2017 Posted December 7, 2017 Morning I have just signed back up after a few months away being a traitor. I have received my invoice and payment has gone through ok. My PC and phone have tried to log back in with details and it says the account is not active. What do I need to do to log back in please? Would like to get things transferred back on ASAP. I haven’t had any emails from Tapestry with alternative log in or reactivation details. Many thanks in advance. Quote
SueFinanceManager Posted December 7, 2017 Posted December 7, 2017 Hi Please can you send a email to customer.service@eyfs.info and the product support team can help you Quote
bugbabe Posted December 7, 2017 Author Posted December 7, 2017 Thank you, I have, I need an activation email which I haven't received apparently. Just eager to get logged back in and start adding children/parents/staff etc. Quote
Sneha Posted December 8, 2017 Posted December 8, 2017 Hello! We have sent you an email containing information on how to access your account! Please do check your spam/junk mail folders for an email from us as sometimes we can end up in there! Quote
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