Tigger Posted August 1, 2016 Share Posted August 1, 2016 Is it possible for the manager access to our tapestry account be hidden / not available to the rest of the staff? Currently only I as manager can make changes etc etc but anyone can get onto my account from the 'staff drop down' log in. Therefore it is actually accessible to all. Tigger Quote Link to comment Share on other sites More sharing options...
FSFRebecca Posted August 1, 2016 Share Posted August 1, 2016 Hi Tigger, On your control panel you will see 'switch accounts' this will allow you to change who is using the Tapestry account as they will have to log in with their own unique PIN or email. They will then only be able to do what you have set them up to be able to do in the 'manage staff' section. Quote Link to comment Share on other sites More sharing options...
Steve Posted August 2, 2016 Share Posted August 2, 2016 Hi Tigger - I'm not sure what you mean here? They can only log into your account once they've entered a correct PIN or password, which presumably only you know? Quote Link to comment Share on other sites More sharing options...
Tigger Posted August 9, 2016 Author Share Posted August 9, 2016 When it was set up we all had the same pin / login. Now I would like to change it. Our subscription is up for renewal is that a good time to change the way we access? T Quote Link to comment Share on other sites More sharing options...
Steve Posted August 9, 2016 Share Posted August 9, 2016 Hi Tigger - Yes, it's a very good idea for your staff to all have their own unique logins. I don't know if you've noticed but it's likely that you will have found yourself logged out if you're using it simultaneously with other staff? All you need to do is to visit the 'Manage Staff' area in the control panel, and add new staff/manager accounts as needed (you can make them all managers if that's how you've been working until now). This tutorial will show you how to add new staff. :1b Quote Link to comment Share on other sites More sharing options...
Tigger Posted August 10, 2016 Author Share Posted August 10, 2016 Thank you. T Quote Link to comment Share on other sites More sharing options...
Tigger Posted August 20, 2016 Author Share Posted August 20, 2016 Hi, I am still having problems and as I have new staff to add too, I am thinking of deleting all staff members and setting them all up again with passwords all different to mine. Will that muck everything up?? T Quote Link to comment Share on other sites More sharing options...
Helen Posted August 20, 2016 Share Posted August 20, 2016 The best way to do this is to go to your manage staff tab in your control panel, and either edit your existing staff details, or add new staff, setting an email/password/PIN for each of them. Quote Link to comment Share on other sites More sharing options...
Tigger Posted August 20, 2016 Author Share Posted August 20, 2016 Thank you....as soon as I sort this out and we are back at school with all the new parents accessing I will sign up for the new Tapestry. Quote Link to comment Share on other sites More sharing options...
pickles37 Posted August 21, 2016 Share Posted August 21, 2016 I have this problem too, each staff has a log in pin code and I try and log in each morning and set the switch accounts page. However I also save the password on the webpages and hudls, so the first person to log in May not be myself, they don't know the password but by logging in they then initially have access to the managers account - which causes me problems as staff can see what jobs are outstanding, if they then forget to switch accounts,their observations end up as manager. Am I doing something wrong? Quote Link to comment Share on other sites More sharing options...
Tigger Posted August 21, 2016 Author Share Posted August 21, 2016 Mine is now all sorted! Quote Link to comment Share on other sites More sharing options...
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