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Will watch with eager anticpation as I'd like something too - was thinking along the lines of 3 stars and a wish form.


Not yet added the pictures of the two stars - usually takes me a while lol but your welcome to use this which I have just drew up.

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my complaints are in the psla book (i don't have any!!!) compliments are the letters and cards sent to us by ex parents and the comments are the 2 stars and a wishes format....but i keep them all in the same file because i think you should always have a balance between negative and positive :o

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Hi SazzJ,


We have a suggestion box with a pad of paper and pen next to it. I think that covers comments and minor niggles. Our policy asks parents to put complaints in writing to the Manager, so if I get one I record it in a book, although a face to face meeting usually sorts things out .


For compliments I have a folder, usually with notes from grateful parents when children leave for school.

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