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Changing your Password and PIN from within the app

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#1 Lauren


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Posted 15 August 2016 - 03:53 PM

To change your PIN, email address, and password you will have to log into the app. If you don't have a PIN you will need to press the red 'Log Out' button first in order to get to the screen that asks for your email and password. NB - please please look through this advice tutorial if you're not sure why it is important to set your password uniquely and securely.

Once you have logged in, go to the cog in the top left hand corner (or the 3 horizontal lines in the top right hand corner if you are using an android device).




Then click on the 'settings' option.




Following that, you will be taken to the page shown below. This is where you will make any changes that you would like.  Once you are happy with them, please press 'Save'.



Best wishes,


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