Jump to content
About Us

Maintenance work for Tapestry


Recommended Posts

We are in the process of carrying out maintenance work on the Tapestry databases. The affected Tapestry accounts will be made temporarily inaccessible while we carry that out. The work should only take about 5 minutes, but during that time you will not be able to login, view, create, or edit any posts.

If this affects you, a yellow banner will appear at the top of the page on the browser version of your Tapestry, telling you exactly when it will happen. You will also be able to see a message above the PIN screen on the app with the same information. 

It is important that you finish any work you’re doing before the time displayed in the yellow banner, to avoid it being lost during the maintenance work.

You should also know that a little while before the work starts, what we call ‘background tasks’ will be paused. This includes notifications being sent, media processing, media and file exports, and scheduled observation publishing. Everything will be queued to go through once the maintenance is complete though.

If you have any question or concerns, get in touch with us by emailing customer.service@eyfs.info.

Link to comment
Share on other sites

This topic is now closed to further replies.

  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. (Privacy Policy)