LucyL Posted June 15, 2020 Share Posted June 15, 2020 I hope someone can help me please. I took a video of me reading a story to put on Tapestry for the children in our Reception class this week (we are not back in school yet). The video is 7 mins long so thought it would be ok to upload as it says up to 10 minutes. I now have a green screen on my ipad whenever I login to the Tapestry app, 'Preparing your selection for upload'. I seem to be unable to now do anything with Tapestry on my ipad as I cannot cancel the upload. Does anyone know how I can cancel this? Thank you Lucy Quote Link to comment Share on other sites More sharing options...
RichardTapestrySupport Posted June 17, 2020 Share Posted June 17, 2020 Hi Lucy, Thanks for your post! I can see that we have answered an email from you regarding this issue, so I hope everything is working now. If you experience any issues or have any questions about Tapestry, don't hesitate to contact us on customer.service@eyfs.info and we will get back to you as soon as possible. Best wishes, Richard Quote Link to comment Share on other sites More sharing options...
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