LucyL Posted June 15, 2020 Posted June 15, 2020 I hope someone can help me please. I took a video of me reading a story to put on Tapestry for the children in our Reception class this week (we are not back in school yet). The video is 7 mins long so thought it would be ok to upload as it says up to 10 minutes. I now have a green screen on my ipad whenever I login to the Tapestry app, 'Preparing your selection for upload'. I seem to be unable to now do anything with Tapestry on my ipad as I cannot cancel the upload. Does anyone know how I can cancel this? Thank you Lucy Quote
RichardTapestrySupport Posted June 17, 2020 Posted June 17, 2020 Hi Lucy, Thanks for your post! I can see that we have answered an email from you regarding this issue, so I hope everything is working now. If you experience any issues or have any questions about Tapestry, don't hesitate to contact us on customer.service@eyfs.info and we will get back to you as soon as possible. Best wishes, Richard Quote
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