zigzag Posted July 12, 2019 Posted July 12, 2019 One of my parents has tried downloading her journal onto an iPhone. She says she can see it then when she goes to change the page it all disappears. Any advice would be welcome. Quote
EmilyTapestrySupport Posted July 12, 2019 Posted July 12, 2019 Hi zigzag, For us to best help this parent could you ask them to get in touch with us by emailing customer.service@eyfs.info. It would be really helpful if they could talk us through the exact steps they are taking and exactly what happens afterwards. Best wishes, Emily Quote
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