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Renewing your account/Settling a pending tax invoice


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If you have ordered a new Tapestry account or have a pending renewal for an existing account, there are three ways to settle your tax invoice.

  1. You can make a card payment yourself when logged in to your Tapestry billing account.
  2. You can send the tax invoice to someone else, who can then click the link and make payment for the account without needing any log in details. 
  3. Anyone can make payment for an account if they know the billing account number by entering the correct number from the main billing page here.

I'll talk through each payment method in order:

 

Making the payment through your billing account

First, you'll need to sign in! You can access your billing account when logged in to Tapestry if you are a manager on the account by clicking on your name (1) and then selecting 'Subscription & Billing' (2).

 

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Then click 'Sign-in to Tapestry Billing'. 

 

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Alternatively you can sign in with your Tapestry details from the billing sign in page at https://billing.tapestryjournal.com.au/.

 

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From the billing account dashboard you can see any awaiting payments from the transactions section (1). You can see here as there are no funds currently on this account the full price of the pending package is owed (2). Select 'Make a Payment' to navigate to the payment page (3).

 

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By default, the amount quoted to pay will be the remaining balance on the account (1). It's possible to change the amount you're paying (2), but please note the purchase will not be completed until the full amount has been paid.

 

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Enter your card details (1), and you can then choose if you'd like email confirmation sent to any additional email addresses (2). You can add multiple email addresses by separating them with a comma. When you've filled out all the details press 'Submit Payment' (3).

 

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You should see your successful payment reflected in your transaction history (1). You can click on 'Receipt' (2) if you'd like a printable copy of your receipt.

 

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Sending your invoice to someone else

If someone else will be making payment, you can send them a direct link to pay your tax invoice by selecting the 'Tax invoice' button on the appropriate transaction from the account dashboard page.

 

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You can then either generate a PDF copy of your pending tax invoice to email to the person who will be making payment (1), or you can simply copy and paste the payment link to send over directly via email or your preferred messaging service (2).

 

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If you receive a tax invoice like this or a link to pay, click the link and follow the steps on the payment page to settle your tax invoice. You'll be told the company name (1) and also whether any outstanding payments are due (2). If you're happy to make a payment to the account, verify the amount you'd like to pay (3) and then fill out your card details (4). It's possible to change the amount you're paying, but please note the purchase won't be completed until the full amount has been paid. 

 

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You can choose who you'd like email confirmation of the purchase to go to (1), and you can add multiple email addresses by separating them with a comma. Then submit your payment (2).

 

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All being well you should get a verification message and emails will be sent to all the addresses you entered at the bottom of the form. 

 

Making payment if you aren't the billing account holder but you know the Billing Account Number

If the account holder isn't sure how to find their billing account number for you, they can see it from their main account page here:

 

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You can send money for an outstanding payment without logging in if you know the Billing Account Number by visiting https://billing.tapestryjournal.com.au/ and selecting 'Make a Payment'.

 

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Enter the correct billing account number then 'Submit'. 

 

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You'll be told the company name (1) and also whether any outstanding payments are due (2). If you're happy to make a payment to the account, verify the amount you'd like to pay (3) and then fill out your card details (4). It's possible to change the amount you're paying, but please note the purchase won't be completed until the full amount has been paid.

 

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You can choose who you'd like email confirmation of the purchase to go to (1), and you can add multiple email addresses by separating them with a comma. Then submit your payment (2).

 

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All being well you should get a verification message and emails will be sent to all the addresses you entered at the bottom of the form.

 

If you have any payment queries, please do get in touch with us at support@tapestryjournal.com.au.

 

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  • Jamie changed the title to Billing System: Renewing your account/Settling a pending invoice
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