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Assessments not saving when made through the app


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Hi everyone,

This post is to let you know that following an update to our system on the morning of the 30th of May, an issue occurred where some assessments made through the app as part of new observations were not saving. This did not affect anything added through the browser (website) version of Tapestry. It did affect all assessments made through the app in the following frameworks:

  • Aistear
  • Characteristics of Effective Learning
  • Early Years Foundation Stage
  • Early Years Learning Framework
  • Key Stage
  • Leuven
  • Northern Ireland Foundation Stage
  • Northern Ireland Preschool Progress Indicators
  • P Scales
  • Welsh Foundation Phase Framework


We're so sorry to anyone affected by this. 

The issue was resolved at 11am on the 31st but unfortunately we do not have a record of the unsaved assessments, so they cannot be added back into the observations by us. This means that you will need to log back into your Tapestry accounts and edit any observations where the assessments did not save in order for them to appear on Tapestry. 

We can assure you however, that everything else about the observations e.g. notes and media, were saved and no data already on Tapestry was deleted. 

If you made an assessment as part of an edit to the observation through the app or added it through the browser version, the assessment will have saved. 

Apologies again. If you have any questions please do get in touch with us by emailing customer.service@eyfs.info.

Best wishes,
The Tapestry Team 

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