Jump to content
Home
Forum
Articles
About Us
Tapestry

Adding new parents ?


 Share

Recommended Posts

Hello Heathersidepreschool,

 

When adding the relative as inactive, for password method if you select the 'email and activation link to the user' option, the relative will receive an email with a 'create your password' link (even if they are added as inactive). The link however will not work as they have been added as inactive on your account.

 

We are currently working on improving this by introducing a new user status for inactive relatives and this feature should be available in the near future!

 

For now, you can add the relatives as inactive and select the 'manually enter a password' option for them. You can then add random passwords/PINS for the relatives (which they will not receive) to avoid relatives receiving any emails until you are ready to activate their accounts. At this time you can either inform them of the passwords you have added or send password reset emails for them to set their own passwords).

 

More information about adding relative accounts can be found at this tutorial.

 

If you are adding the relatives via a CSV file, more information can be found at this tutorial.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. (Privacy Policy)