Thingy Posted April 11, 2017 Share Posted April 11, 2017 Hi I am panicking as I have realised I have not yet paid my Tapestry invoice and it expires today ..... the cheque is in the post ...but someone said if the account expires then you will delete my data Please please say this is not true Quote Link to comment Share on other sites More sharing options...
SueFinanceManager Posted April 11, 2017 Share Posted April 11, 2017 Hi Thingy That is NOT true ::1a Tapestry is a paid service and if payment is not made by the expiry date we 'freeze' the account pending payment. The data is safe and sound and as soon as payment is made then the account is unfrozen and your access restored. Remember there are many ways to pay, online, by cheque or BACs. This tutorial will help you for future reference If you ever need to let us know that a payment has been delayed so we can make an account note and allowed continued access for a limited period of time while we wait for funds to arrive, you can always contact us via customer.service@eyfs.info Thanks for getting in touch and do tell all your Tapestry friends that you have busted a myth :lol: 2 Quote Link to comment Share on other sites More sharing options...
Thingy Posted April 11, 2017 Author Share Posted April 11, 2017 Phew that's a relief. Thanks very much Quote Link to comment Share on other sites More sharing options...
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