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Trouble adding parents


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Hello,

When the parents click 'unsubscribe' Tapestry automatically makes them 'inactive'. If you look in your 'inactive' relatives - using your filters you should see them both there. You can then make them active and then you will be able to resend the password link.

if that doesn't work let me know!

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  • 2 weeks later...

Hi, my nursery just started introducing Tapestry to parents and it seems all the activation emails for parents are going into their spam or junk folders.Is there any way this can be avoided? Some of the parents have difficulties to find the email and it just makes things more complicated to get them to login. Any advice will be very much appreciated. Many thanks!

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