Jump to content
Home
Forum
Articles
About Us
Tapestry

Trouble adding parents


 Share

Recommended Posts

Hello,

When the parents click 'unsubscribe' Tapestry automatically makes them 'inactive'. If you look in your 'inactive' relatives - using your filters you should see them both there. You can then make them active and then you will be able to resend the password link.

if that doesn't work let me know!

  • Like 1
Link to comment
Share on other sites

  • 2 weeks later...

Hi, my nursery just started introducing Tapestry to parents and it seems all the activation emails for parents are going into their spam or junk folders.Is there any way this can be avoided? Some of the parents have difficulties to find the email and it just makes things more complicated to get them to login. Any advice will be very much appreciated. Many thanks!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. (Privacy Policy)