Jump to content
Join Us
About Us

Can you delete inactive parents off the system...


Recommended Posts

Hi Emma,

At one point it was possible to delete relatives if the child they were associated with had been deleted. However, we were finding that occasionally settings would reactivate a deleted child but the observations made by the deleted relative were not reactivating properly. Consequently, we have changed the way that Tapestry works.

Now, it is not always possible to delete relatives from your Tapestry package. If you are using the updated version of Tapestry you can only delete a user if they have no observations, comments or reports. This remains the case even if those observations are in a "deleted" state i.e part of a deleted child's journal. So really, you're only going to be able to delete a relative if they have never added anything to Tapestry.

If you are using the original version of Tapestry, you can only delete a relative if they have either never added anything to Tapestry or if what they have added has specifically been deleted. Deleting the child won't allow you to delete the relative - you would need to go through all of the relative made observations and delete them individually.

You can make relatives inactive at any point though which will remove them from your list of 'active' relatives and will mean they are unable to access Tapestry.

Link to comment
Share on other sites


  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. (Privacy Policy)