Upshire1Preschool Posted September 13, 2016 Share Posted September 13, 2016 some of my parents email addresses are not being recognised what am I doing wrong Quote Link to comment Share on other sites More sharing options...
mattkelly Posted September 13, 2016 Share Posted September 13, 2016 Are you having difficulty adding relatives to Tapestry or are they not receiving emails? Do you see an error message? If so, what does it say? Quote Link to comment Share on other sites More sharing options...
Greatdunmow Posted September 19, 2016 Share Posted September 19, 2016 I also am having problems along these lines. I have uploaded all as CSV file - selecting option 3 (parents sent link to create own password) but there have been no emails sent yet the system says the parents are imported? Quote Link to comment Share on other sites More sharing options...
mattkelly Posted September 20, 2016 Share Posted September 20, 2016 Could you please submit a support ticket about this and we'll check what's happened? Quote Link to comment Share on other sites More sharing options...
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