Troubleshooting and tips on the Tapestry app

Subforums

1. Accessing multiple Tapestry account using the app   (792 visits to this link)

   If you have several Tapestry accounts set up under the same email address, this tutorial will explain how to make sure you will be able both accounts on the app. 

2. How to change your password or PIN on the app   (840 visits to this link)

   This tutorial will talk you through how you can change either of these things on the Tapestry app.

3. How to extend your login time on Apple devices   (632 visits to this link)

   The device you use to access the Tapestry app will have it's own default screen time-out; once a screen times out and goes black, the Tapestry app will log out and you will need to enter your PIN to log back in. If you are using an Apple device to access Tapestry this tutorial will explain how you can extend the time before the device times out and you will be logged out of Tapestry.

4. How to extend your login time on Android devices   (672 visits to this link)

   The device you use to access the Tapestry app will have it's own default screen time-out; once a screen times out and goes black, the Tapestry app will log out and you will need to enter your PIN to log back in. If you are using an Android device to access Tapestry this tutorial will explain how you can extend the time before the device times out and you will be logged out of Tapestry.

5. How to restart the app   (968 visits to this link)

   If it ever becomes necessary for you to restart the Tapestry app, this tutorial will talk you through how to do this. 

6. What to do if the videos you are taking through Tapestry aren't recording sound   (782 visits to this link)

   If you are experiencing this issue this tutorial will help you to solve it.