Funded and none funded hours on the invoice format

[Alison from The Nursery]

Hi,

I have setup invoices on Tapestry and created these for my families. When looking at the generated digital and PDF invoice there are two columns on it funded hours none funded hours. On the funded hours column it's states zero. My sessions have funding applied and appears on the invoice as £0.00.

How do I get the funded hours to appear in the funded hours column? I want it to be clear to parents that they have received X amount of funding for each session.

Thanks

Alison 

[AlexandraTapestrySupport]

Hi @Alison from The Nursery,

Funding is applied by adding the hours of funding to each relevant session within a child's regular schedule.

 

So if you haven't added the funded hours in this section, but instead have calculated and created your sessions to reflect them after funding, then this wouldn't specify the hours on their invoice. You'll need to create your sessions for reflect their cost before funding, and then amend the charge through allocating the hours into the 'Funded' section. Our tutorial on creating regular schedules will run through this in more detail: Booking: Setting a regular schedule for a child.

I hope this helps! But if you need any further support with getting this set up on your account please pop us an email to customer.service@eyfs.info and we'll be happy to further advise. 🙂

Best wishes,
Alexandra