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Multi Factor Authentication


Lauren
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Managers can now enable MFA for all managers, all staff, and/or all relatives from within the control panel. 

Provided that the user’s email is secure and available, this can help to prevent a stolen or guessed password from being used to access a Tapestry account. 

Once enabled, when a user first logs in with their email and password, they will be emailed an authentication code that they must enter in order to continue with their login. They will need to complete the process of receiving and entering a code every 30 days and whenever they login from a new IP address.

Note PIN only users cannot receive an emailed code, but do still need a staff or manager user to fully log in and switch user before they can access Tapestry using their PIN. 

Our 'How to use MFA' tutorial explains how to enable MFA on your account: 

 

 

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