Jump to content
Home
Forum
Articles
About Us
Tapestry

Deleting children as they start school


Recommended Posts

Posted

Good morning Mel,

I wouldn't recommend deleting your children until all the transfers have successfully completed. Although we have a long run in to deletion (90 days) to allow you to change your mind or realise a mistake, once those children have been deleted - they are really gone and so it their data. If you delete them and the receiving school has a problem and doesn't let you know about it in time, the clock is ticking on deletion.

What I suggest is that you make the children who are in the transfer process 'inactive'. You can do this from the 'manage children' section in your control panel (top right of your Tapestry screen). They won't count in your package limit and can be deleted once both you and the receiving school are happy that all the data has transferred successfully.

If you need any more help please do not hesitate to get back in touch! :1b

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. (Privacy Policy)