FSFRebecca Posted May 15, 2017 Share Posted May 15, 2017 I don't know if you have had any problems yourselves or if parents have come to you with difficulties but apparently there are some technical issues with the new website. Nursery World have looked in depth at the issues, you can read all about it on their site (this is not restricted to NW subscribers: Tax-Free Childcare runs into problems 2 Link to comment Share on other sites More sharing options...
tinkerbell1403 Posted June 5, 2017 Share Posted June 5, 2017 It will not accept our Unique Taxpayer reference no matter how I input it. Very frustrating after encouraging parents to sign up to it. Anyone else had issues with this? Link to comment Share on other sites More sharing options...
Ioana Posted July 5, 2017 Share Posted July 5, 2017 Use the telephone number to contact the tax free childcare team.Mine didn't work and they post me another one! Link to comment Share on other sites More sharing options...
gillpen Posted July 7, 2017 Share Posted July 7, 2017 I rang them and they SAID they were sending me a new one but haven't! Yet another phone call to add to my end of term 'to do' list. Grrr Link to comment Share on other sites More sharing options...
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