brightstarspreschool Posted April 4, 2017 Share Posted April 4, 2017 Quite a few of our parents have said that they haven't received their welcome emails. I've asked them to check junk file etc. , checked we have the correct addresses and explained that the email would be from tapestry and not our setting email as this tripped a few up and they deleted it. Is there a way to resend the info? Thanks in advance! Quote Link to comment Share on other sites More sharing options...
Louise_Mcreery Posted April 4, 2017 Share Posted April 4, 2017 Go to the manage relatives section of Tapestry, find the parents name, click on the cog, choose reset password and send email 3 Quote Link to comment Share on other sites More sharing options...
brightstarspreschool Posted April 7, 2017 Author Share Posted April 7, 2017 Thanks Louise! Quote Link to comment Share on other sites More sharing options...
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