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re-sending welcome email to parents


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Posted

Quite a few of our parents have said that they haven't received their welcome emails. I've asked them to check junk file etc. , checked we have the correct addresses and explained that the email would be from tapestry and not our setting email as this tripped a few up and they deleted it. Is there a way to resend the info?

Thanks in advance!

Posted

Go to the manage relatives section of Tapestry, find the parents name, click on the cog, choose reset password and send email

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