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Emma_t12
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Hi when setting up a new parent, I set their password for them. I wondered why now I have to set up a PIN for them aswell? Its no problem I just wondered why this had been added when before this wasnt needed as parents did it once logged in.

Edited by Emma_t12
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Hi,

 

The reason this was changed when you add a parent manually was because we had a few complaints from relatives who didn't know what their PIN was, or even what it was for.

 

We are looking into changing this so when relatives login for the first time they are prompted to set up a PIN, or something similar so you don't have to.

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