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Hi. :o

I'm studying for my NVQ Level 4 and I need to research the following policies:

Customer Care

Quality of Services

Enviromental Issues

Community Involvement and

Response to changing legislation


But am having real trouble finding them. xD

Does anybody know about them or where i can get some guidance?

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I haven't got those policies myself ( maybe I should). I am guessing that they are associated with Childrens Centre's or Neighbourhood Nursery's ie: centre's which involve partnership and working with multi-agencies on site.

NDNA or PLA may be able to help or possibly the Sure Start website.

Sorry can't help much, good luck.



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