Buttercup Posted June 13, 2010 Share Posted June 13, 2010 i have a child who pays for the hours spent with me 12 in total because he uses his 15 hrs at nursery in another county so easier to do this way. Now for 4 sessions he will attend school for taster mornings she cannot understand why i am still charging her. what would you do cant fill place with someone else Buttercup Quote Link to comment Share on other sites More sharing options...
purplewednesday1 Posted June 13, 2010 Share Posted June 13, 2010 I can see why this is a problem for you ... but I also can see why she wants the place for free... If it were me (and I own my nursery so can make flexi arrangements like this) I would say to her "I'm really sorry but I do have to charge for the sessions because they are already staffed for your child and the arrangements made with the school are beyond our control. However, perhaps you'd like to come at these other times?" and then I'd offer her 4 sessions when I have a space (at my convienience, so that it's not costing you anything to staff - she can still have 4 sessions, you can still be paid). She might not take you up on the sessions but at least you are showing willing. She needs to understand that it is a business, not a free creche! Hopefully you might have some sessions that you could offer her ... just a thought! pw x Quote Link to comment Share on other sites More sharing options...
Buttercup Posted June 13, 2010 Author Share Posted June 13, 2010 problem is no when he is not with us he is at nursery. not sure why she wanted us because he is not even going to our school either. many thanks buttercup Quote Link to comment Share on other sites More sharing options...
purplewednesday1 Posted June 13, 2010 Share Posted June 13, 2010 Is this covered in your financial terms and conditions? She'll have to pay then won't she? Do you hold a deposit on the space in case she refuses to pay? pw x Quote Link to comment Share on other sites More sharing options...
Buttercup Posted June 13, 2010 Author Share Posted June 13, 2010 she has already paid so thats no problem. Its me feeling guilty about charging as she mentioned it on our parent questionairre that just went out. i must stop taking things personally and stick to my guns. still fairly new to all this. yes she is the same person who may be a problem at sports day (see other post) buttercup Quote Link to comment Share on other sites More sharing options...
Guest Posted June 13, 2010 Share Posted June 13, 2010 I still charge for school visits and don't offer alternative sessions either. The reason being that we often have 20+ children going to school and I don't have enough sessions free a week to allow every child an alternative so therefore don't let anyone swap Quote Link to comment Share on other sites More sharing options...
purplewednesday1 Posted June 13, 2010 Share Posted June 13, 2010 No need to feel guilty ... presumably if the school cancelled the visit she'd still expect you to be having him? Wouldn't worry, just another parent! pw x Quote Link to comment Share on other sites More sharing options...
Buttercup Posted June 13, 2010 Author Share Posted June 13, 2010 A big thankyou i just love this forum as it shows all settings and parents are just the same and my problem that i thought is big is everyones problem so no need to worry if that makes sense. buttercup Quote Link to comment Share on other sites More sharing options...
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