How to use Messaging on Tapestry

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As long as it has been enabled, you will be able to use Messaging to send direct messages to staff at your child's school or setting .

You can access this feature by clicking the speech bubble icon at the top right of the page. If you have any unread messages you should see a number in a red square showing this, as you can see in the screenshot below.

 

 

If you haven't sent or received any messages yet, you won't see any conversations listed when you are taken into the main Messaging page (1). 

To start a new conversation, click the 'New Conversation' button at the top left (2).

 

 

You will then see a list of staff members. Clicking on a staff member's name will allow you to start a conversation with them (1). You can also use the search bar to help you find a staff member from the list (2).

 

 

This will then open a new conversation with the selected staff member. You will their name appear at the top of the conversation box (1).

To send a new message, type your message into the box at the bottom of the page (2), then click the arrow icon (3).

If you selected the wrong staff member by mistake you can start another new conversation with someone else at the top (4) or you can return to the main Messaging page (5). 

 

 

If you have previously sent or received messages, you will be able to see your conversations listed on the main page. If you have any unread messages this will be indicated by an envelope icon, with the number of unread messages in a red circle (1).

To view or reply to a message, click on the conversation (2).

 

 

Messages you've sent will appear in green (1) and messages you've received will appear in grey (2). You can also see the time/date a message was sent just above the message (3) and you can delete a message you have sent by clicking the bin icon above it (4).

To send a new message to this user, use the box at the bottom (5).

You can also access your other conversations from the left-hand side (6).

 

 

 

 

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