debbie_thelwell Posted July 5, 2018 Posted July 5, 2018 Hi We've just going through our learning journal for our school leavers and it's coming up with a problems when the staff member has been made inactive or deleted as they have left the setting, they are coming up as pin only staff? Does anyone know how this looks on the journal will there observation not appear on the journey? Many thanks Debbie Quote
EmilyTapestrySupport Posted July 5, 2018 Posted July 5, 2018 Hi Debbie, I'm afraid we're a little confused here by what you mean by deleted/inactive staff showing up as PIN-only. Would you mind sending in a support ticket to us, with any further clarification you can provide, so we can investigate further? To do this you just need to email customer.service@eyfs.info. Best wishes, Emily Quote
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