Effective leaders and managers have better staff performance. 

What will I learn? 
This online course provides an understanding of how to manage staff successfully. It covers the skills and qualities needed for effective leadership and raising staff performance. 

Course key topics 
• The skills required of an effective leader and manager 
• Apply leadership and management techniques to improve quality 
• Motivating staff and building team cohesion 
• Provide feedback to address performance related issues 
• Develop the workforce 

Once you have added and paid for this item in your cart, you will receive an email giving you full information on how to access this online course.

Course duration: 1.5 hours

For further information and to book, click here