Buying a new Tapestry package

[Jamie]

If you want to open a brand new Tapestry package, you can order a new package from the account dashboard. If you don't have a Tapestry billing account yet, please see our tutorial here on creating a trial.

 

Ordering a new Tapestry package

First, you'll need to sign in! You can access your billing account when logged in to Tapestry if you are a manager on the account by clicking on your name (1) and then selecting 'Subscription & Billing' (2).

 

Then click 'Sign-in to Tapestry Billing'.

 

 

Alternatively you can sign in with your Tapestry details from the billing sign in page at https://billing.tapestryjournal.com.au/.

 

 

Once you've signed in, from your account dashboard, click on 'Order New Package':

 

 

Choose the size of your package by selecting the maximum number of active children you'll need on the account (1), and then type then name you'd like for the account (2) along with the email address for the first user, this is where the initial activation email for the account will be sent (3). Once you're done press 'Place Order' (4). 

 

 

Once your order is complete, if someone else will be making payment for your new pending tax invoice, please see our tutorial here on different ways to settle a pending tax invoice. If you're happy to make card payment now, I'll take you through how to send payment and activate your new account straight away. 

By default, the amount required to pay will be the remaining balance on the account (1). It's possible to change the amount you're paying (2), but please note the purchase will not be completed until the full amount has been paid.

 

 

Enter your card details (1), and you can then choose if you'd like email confirmation sent to any additional email addresses (2). You can add multiple email addresses by separating them with a comma. When you've filled out all the details press 'Submit Payment' (3).

 

 

You should see your successful payment reflected in your transaction history (1), and your new Tapestry package should be listed under packages (2). You can click on 'Receipt' (3) if you'd like a printable copy of your receipt.

 

 

You can then generate a PDF copy of your receipt to either print out, save, or email.

 

 

Shortly after we receive your successful payment we'll send you an activation link in order to access your new account:

 

 

If you have any payment queries, please do get in touch with us at support@tapestryjournal.com.au.