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Your invoice explained and how to add a PO number

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Your Invoice

In this tutorial I will explain where to find a printable or downloadable copy of your invoice, how to pay it and important features and information.

This is what the invoice we provide usually looks like. Please note that it may print out over two or more pages if you have bought several items.

New Invoice

(1) Means your invoice and the cost of the package will remain valid for 30 days after creation. 

(2) This is your invoice number which must be quoted on all payment references for us to be able to match your payment to your invoice. 

(3) PO Number. Sometimes you may need to add a PO number to your invoice, more information on how to do this can be found below (under the heading 'Printing your invoice/Adding a PO Number'). 

(4) The name your account is registered under and your billing address will appear here. Please contact us if this needs to be amended. 

(5) The date your invoice was generated. 

(6) The package size/s you are purchasing.

(7) Subtotal: The price not including VAT. Total: including VAT (if you are an overseas customer, you will not be charged VAT and subtotal and total will be the same).

(8) How to pay by BACS: 

YOU MUST QUOTE THE INVOICE NUMBER AS PART OF THE PAYMENT REFERENCE - Failure to do so will delay the processing of the payment. Identifiable payments will be processed within 5-7 working days.

(9) Please email a remittance advice to bacs@eyfs.info as the BACs payments are not automated

(10) ** ALL REMITTANCE ADVICES MUST HAVE OUR INVOICE NUMBER ON THEM – FAILURE TO DO SO WILL DELAY THE PROCESSING OF PAYMENTS **

(11) Our bank details for BACS payments.

(12) How to paying by cheque: 

(13) Make cheques payable to: The Foundation Stage Forum Ltd
Post your cheque to:
Subscriptions
The Foundation Stage Forum Ltd
1 Southdown Avenue
Lewes
East Sussex
BN7 1EL

(14) International payments: 
If you are paying from overseas, then our IBAN is GB10LOYD30950103520764 and our SWIFT Code is LOYDGB21103
YOU MUST QUOTE THE INVOICE NUMBER AS PART OF THE PAYMENT REFERENCE and send an email to bacs@eyfs.info confirming the invoice number you have paid, otherwise we cannot connect the payment to the invoice. 
Identifiable payments will be processed within 5-7 working days.
If you are paying from overseas please ensure that you, "the remitter" bear all local and overseas charges and they are not passed onto us. Please also ensure you pay the amount in GBP so that we receive the correct amount even if the exchange rate changes. Any shortfall in payment because of international payment charges or exchange rate fluctuations will delay us activating your account as we will need to discuss the shortfall with you and arrange payment. 

(15) Our VAT details:

COMPANY / VAT DETAILS
The Foundation Stage Forum Ltd.
Registered in England and Wales No 5757213.
Registered Office: 1, Southdown Avenue, Lewes, East Sussex, BN7 1EL.
VAT is charged at 20% on all items.
VAT Registration Number: 932933317

Finding your invoice

(1) The first place to get a hold of your invoice is via our website www.eyfs.info and clicking the 'sign in' link. You will need your FSF log in details (which are different to your Tapestry details) to log into your forum account and access the invoice. You can either use your username or email address registered to the forum account to log in. Note: Usually there will only be one FSF account shared between all the users at your setting, so it may be worth asking the person who set up the account if they know the correct information. You can also change your password if required by clicking on the 'Forgot your password?' link under the sign in button. 

(2) Once signed in, click on 'My invoices and purchases' and your invoices will appear on this page where you can proceed with paying for it by card and/or downloading/printing the invoice.

sign in.png

invoices and purchases.jpg

Finding your invoice through Tapestry

Tapestry Managers can also download their invoices via the Tapestry (1) control panel and clicking (2) 'most recent invoices'.

control panel.jpg

Paying for your invoice by card/cheque/BACS 
On this page you will see a list of pending, paid or cancelled invoices according to your account's subscriptions. 

(1) Your most recent invoice will appear at the top of the list. You can check your invoice number and package size here.

(2) You can click 'pay now' to be taken to the payment page.

(3) You can also cancel the invoice if it isn't correct and/or you wish to amend your order and start again.

pay invoice.jpg
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You will then be taken to the following checkout screen:

Checkout.jpg

(1) You can amend your billing address if necessary by clicking on 'edit'. 

(2) Check your order and the at the amount you are paying is correct.

(3) You can either pay by card or by post (cheque).

(4) Gives you the date your subscription will be renewed until after payment. 

(5) After selecting your payment method, click on 'Place Order and Pay' and you will be shown one of the two following screens.

Pay by Card

(1) Check the amount and select your card type to proceed with payment.

pay by  card.jpg

Paying by cheque/BACS

(1) If you select 'pay by post' you will be taken to the screen below where you will find the details for payment by cheque or BACS.

(2) You can also print/save your invoice from this page.

pay by cheque.jpg

Printing your invoice/Adding a PO Number

(1) To print or save your invoice click on 'view details' from your manage purchases page. 

(2) You can click 'print invoice' which will open your invoice in a new tab from which you can either print or save it (by changing your options from your browser to 'save' rather than 'print').

(3) You can also add a PO number to your invoice by clicking 'Add PO number', entering the number and clicking save. 

view details.jpg

Print invoice and add PO.jpg

PO.jpg

 

If you require any further assistance in using other features available on Tapestry and the Tapestry app, you can access our tutorials page at this link.

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